Skip to content
Lone Star Towing

Lone Star Towing Reviews

lonestartow.com
Is this your business?
What is your customer experience with Lone Star Towing?

Lone Star Towing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Lone Star Towing reviews show mixed sentiment: reviewers value reliability but report high prices and poor interactions with staff, overall negative tone in recent feedback.

Positive Feedback

Customers consistently note the company is dependable at removing vehicles when called and responds quickly for towing requests.

Negative Feedback / Risk Areas

  • Frequent Lone Star Towing customer complaints about rude customer service and unprofessional staff behavior.
  • Reports of vehicle damage and aggressive conduct during tows.
  • Complaints about unexpected fees and billing practices perceived as excessive.

Key Takeaways for Future Customers

  • Verify authorization before towing and document interactions for towing company reviews or disputes.
  • Expect fast response but be prepared for high fees and to insist on receipts and damage inspection.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
car truck place window life people burial 5minutes calls son
Filter review
Anonymous

Towing Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Accuses the company of being a scam.
  • - States cars parked at Wendy's Colfax are towed after 30 minutes.
  • - They will not eat at that Wendy's again.

This company is the biggest scam in the world! They sit and watch people park at Wendy's on Colfax and tow their car, if they leave it for more than 30 minutes.

I will NEVER eat at that Wendy's again, in my life. What a joke/scam!

View full review
Anonymous
map-marker Thornton, Colorado

Lone Star Towing Car Towing Review

AI Highlights
  • - The car was towed illegally from a complex and returned with dents and scratches.
  • - Window staff were rude and unprofessional.
  • - The place should be shut down.

This company is ridiculous. The car was towed illegally from a complex and returned back with dents and scratches.

This place should be shut down.

The little girl at the window is rude, unprofessional and should be fired. The other woman is not any better.

Reason of review:
Bad quality
View full review
Anonymous
map-marker Aurora, Colorado

Other Product Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Veterans dislike people at Lone Star; lock doors.
  • - The squad isn't happy right now.
  • - They tow anyone.
  • - Cop lives matter; yours don't.

Veterans don't like people at lone star. Better lock those doors and gates.

We are not a happy squad right now. You go around towing anyone and everyone? Don't worry. We got you.

Keep baiting. We used to bait in Iraq. It's a different style.

Cop lives matter. YOURS DONT.

Reason of review:
Bad quality
View full review
Dustin Priest

The company towed my vehicle without prior notification from my own parking spot at home

AI Highlights
  • - Tow operator demanded $70 cash on the spot.
  • - The driver refused to share info, rolled up the window, then left after injuring a roommate.
Updated by user Mar 05, 2014

My location is Lakewood,Colorado my phone said Ohio for some reason

Original review Mar 05, 2014

I heard my roommate telling me my truck was being towed and when I ran out to find out what was going on I was told to pay $70.00 on the spot or my truck was being towed when I asked for the drivers info and bosses name he rolled up the window and proceeded to run over one roommates foot then hit another when we pressed the issue of needing information. He then drove off leaving us with no info.

Once the cops arrived he returned saying he was fearful for his life.

They are a bunch of lawbreaking crooks. If I ever need a tow I will call ANYONE else.

View full review
1 comment
Guest

So why were you towed?

Liliana C Heh

Lone Star Towing company damaged my car and yelled profanity to me.

AI Highlights
  • - Car towed from Wendy's after a $70 demand; bumper damaged as the driver sped off; $260 charged; police were called.

On August 26th at approximately 7:00p.m. I was on my way to Wendy's, I parked my car in their lot.

I walk in to Wendy and realize I didn't have any cash so I walked out to go across the street to get some cash to pay for my order. As I enter the Cashing place a gentlemen that was outside calls me out and say's they are towing your car. So I ran out and told him why is he towing my car? He responded "you got 5minutes to give me $70.00 dollars" he doesn't even give me a minute and takes of with my car as I chased him asking him were is he talking my car he taps me with the truck as I am holding my son with my hand.

When I got to the lot he was speeding with my car behind his truck and I noticed that my bumper came of because he was going to fast. He got of the truck and yelled you little *** so I called the police.

I will be contacting Best business Burial and the manager of that towing company. They charged me $260.00 and my car was not in the lot jet and they damaged my car

View full review
4 comments
Guest

If it's the Wendy's by the Filmore I had a similar problem. I showed up for a concert and the Wendy's lot was packed.

Considering surrounding business lots were empty, I assumed (which one should never do) that it was OK to park there. Luckily, a person puller out right as we pulled in so I got a spot. Bought some fries at Wendy's and entered the venue at 9 o'clockish. Got out at about one, and the lot of 50+ vehicles were empty.

$275 in fees.

Obvious scam. Horrible company.

Guest

I used Lone Star towing in Austin, tx and the driver stole parts off my car. When i called the owner he said, "you're a lying sack of ***" guess he's doing the femaile driver that stole from my car. So i'm getting the word out on every review site to let everyone NOT TO USE LONE STAR TOWING in Austin, Tx......unless you like being stolen from and cussed at!

Guest

A bunch of thieves. I was in Wendy's parking lot for 5 minutes, saw them towing my car, yelled at the drive, he wouldn't stop.

Legalized theft.... GRRRR!!!!

Guest
reply icon Replying to comment of Guest-213344

I love lonstar towing. Their hours are great and the are super respectful and nice.

View more comments (3)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article