Lone Star Carpet Care and Restoration
Lone Star Carpet Care and Restoration Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lone Star Carpet Care and Restoration has a 5.0 star rating from 1 customer review; consumers are mostly satisfied and reviews note strong customer service, diverse services, and low price level. Lone Star Carpet Care and Restoration reviews mention punctuality and effective stain removal.
Key Takeaways for Future Customers
- Expect affordable pricing and a range of cleaning or restoration services.
- One reviewer booked repeat service after a positive experience with punctual technicians.
Negative Feedback / Risk Areas
- Communication failures and unresponsiveness after third-party bookings led to complaints about billing, refunds and rude interactions.
Positive Feedback
Technicians arrived on time, removed stains effectively, and satisfied repeat customers; customer service quality is highlighted in reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lone Star Carpet Care and Restoration has a 5.0 star rating from 1 customer review; consumers are mostly satisfied and reviews note strong customer service, diverse services, and low price level. Lone Star Carpet Care and Restoration reviews mention punctuality and effective stain removal.
Key Takeaways for Future Customers
- Expect affordable pricing and a range of cleaning or restoration services.
- One reviewer booked repeat service after a positive experience with punctual technicians.
Negative Feedback / Risk Areas
- Communication failures and unresponsiveness after third-party bookings led to complaints about billing, refunds and rude interactions.
Positive Feedback
Technicians arrived on time, removed stains effectively, and satisfied repeat customers; customer service quality is highlighted in reviews.
Lone Star Carpet Care And Restoration Carpet Cleaning Service Review
- - Scheduled for Dec. 26; Theo called ahead and arrived on time.
- - The carpet looks amazing; all stains were removed and we were very pleased.
Our carpet cleaning was scheduled for Dec. 26th.
Theo called ahead of time and showed up on time.
The carpet looks amazing and all the stains were removed. This is the 2nd time we used the service and were very pleased.
San Antonio, Texas
Short Review on May&nbs-04:00;21,&nbs-04:00;2016
- - Waiting for confirmation call for carpet cleaning.
- - Last review says the cleaner is not someone I would allow in my home.
I am waiting for a confirmation call for carpet cleaning. Just saw the last review now concerned that cleaner is not one I would allow in my home.
Wish me luck and a better outcome.
Will post regarding my experience with this business shortly. Thank you
Lone Star Carpet Care & Restoration--Worst service ever
- - Bought Groupon for Lone Star Carpet Care & Restoration to clean carpet; no contact after online form.
- - Charge processed; refund via Groupon requested.
We bought a Groupon service for Lone Star Carpet Care & Restoration to have our carpet cleaned. We followed the instructions to request the service we paid for, by filling out an online for that was supposed to go directly to Lone Star Carpet Care & Restoration. This was last Saturday, October 12, 2013.
However, since we didn't hear from them, I sent them an e-mail today to follow up. About 15 minutes later, I received a very irate, unkind call from them telling me that they don't even know who I am and where I live. hmm... My information is on the form we sent them. He said that they are "120% up to date" with all the requests they receive and that he didn't have mine. I told him that the money was already taken from my bank account and I don't know how these things work, but I just know that I am out the amount I paid them and nobody bother to contact me. The man on the phone, was not helpful, extremely rude and unprofessional. He said everything necessary to make me "understand" that he didn't want to deal with me and he was bothered by me asking why they hadn't contacted me. It was like I had done something wrong. I told him that this not how people are supposed to conduct business and that I was being kind to him, that there was not need to be so rude. He got even more rude and unkind and I had to hang up. I will never do business with people like this again!
I will contact Groupon tomorrow to request a full refund!
Companies Similar to Lone Star Carpet Care and Restoration
PuroClean of San Antonio ...
“Water Damage Everything from major flooding on down to burst pipes--we can handle it. We will remove...“
A And J Property Restorat...
“Dki is unethical, a very shady company that takes advantage of homeowners and subs , treats none with...“
Aman Cleaning Equipments
“Aman Cleaning Equipments products is not only powerful but also highly efficient in capturing even the...“
Express Dry Carpet Cleani...
“They are the best carpet cleaned in Rockville md“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.