London Theatre Direct
London Theatre Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
London Theatre Direct has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing problems with e-vouchers, declined or unexplained charges, and slow or absent responses from customer service.
Key Takeaways for Future Customers
- Read London Theatre Direct reviews before buying and verify e-voucher terms.
- Monitor your account for unexpected charges and contact billing if a transaction is declined.
- Be prepared for potential delays in customer service and refund handling.
Negative Feedback / Risk Areas
- Frequent customer complaints about invalid e-vouchers and lost voucher value.
- Reports of declined transactions or taken payments with unclear resolution.
- Poor response times from support and issues accessing tickets in baskets.
Positive Feedback
One reviewer reported effective handling of an incorrect ticket purchase and receipt of a voucher for rebooking.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
London Theatre Direct has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing problems with e-vouchers, declined or unexplained charges, and slow or absent responses from customer service.
Key Takeaways for Future Customers
- Read London Theatre Direct reviews before buying and verify e-voucher terms.
- Monitor your account for unexpected charges and contact billing if a transaction is declined.
- Be prepared for potential delays in customer service and refund handling.
Negative Feedback / Risk Areas
- Frequent customer complaints about invalid e-vouchers and lost voucher value.
- Reports of declined transactions or taken payments with unclear resolution.
- Poor response times from support and issues accessing tickets in baskets.
Positive Feedback
One reviewer reported effective handling of an incorrect ticket purchase and receipt of a voucher for rebooking.
Chicopee, Massachusetts
Declined transaction
- - A US$91.78 transaction was declined on Feb 6, 2026.
- - The user asks for the show or theatre involved; funds were sufficient.
On Feb 6, 2026, a transaction of US $91.78 was declined. I wanted to know what show or theatre was involved.
There was enough money in my account and I was very disappointed that it didnt go through.
If you could give me info on the show or theatre, it would be greatly appreciated. Thank you
Karen Lee Szostkiewicz
User's recommendation: I never received a response from London Theatre Direct. I am still waiting to hear from them.
Bethnal Green, Tower Hamlets
They dealt with my quiry effectively great service
I bought the wrong tickets so they cancelled them for and gave me a voucher equivalent of the value for something else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy e-vouchers are invalid
- - E-vouchers could not be used to pay for a ticket.
- - Lost £130 of e-vouchers due to handling; feels like a scam; requests explanation, not excuses.
Hello,
My query and concern is about the e-vouchers that are actually impossible to use to pay for ticket. I have actually lost £130 worth e-vouchers due to your company's incompetence in handling the e-vouchers to purchase a ticket.
It feels that is a scam, although I realy hope that it is not! I like to hear an explanation, but not an excuse that my internet is too slow, etc.
Looking forward hearing from you soon.
Kind regards
Diana
- Evouchers do not work when trying to buy tickets
Preferred solution: I would like to have my e-vouchers reinstalled or Reissued or get a gift card that is usuable at the ticket office and not only online.
User's recommendation: Do not purchase ir order any e-vouchers
About my tickets for aspects of love. 28 June.
- - £60 was charged for 2 tickets to Aspects of Love, 7:30 on 28/6.
- - Email says my basket is empty and to collect tickets before reallocation.
£60 has bee been taken from account for 2 tickets for Aspects of Love, 7.30 performance on 28/6. You email me to tell me my basket is empty and to collect my tickets before they are reallocated.
I cant get to my empty basket. Where are my tickets?
Preferred solution: Deliver product or service ordered
Companies Similar to London Theatre Direct
London Box Office
Official London Theatre
London Theatre Tickets
“This number is wrong; I know because it is my number. It is for a small company that helps D2C...“
West End com
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.