London Luton Airport
London Luton Airport Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
London Luton Airport has 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend London Luton Airport to a friend or colleague.
- Rating Distribution
Pros: Bune.
Cons: Appalling service rude staff unhelpful, Bune.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
London Luton Airport has 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend London Luton Airport to a friend or colleague.
- Rating Distribution
Pros: Bune.
Cons: Appalling service rude staff unhelpful, Bune.Recent recommendations regarding this business are as follows: "Să trimiteți bagajele uitate", "My recommendation is to the Airport authority - they need to get more staff and open many lines to cater for the number of guest going through their airport. My word to customers is to use other airports until Luton Airport is sorted out.", "Dont bother".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reduced mobility hip replacement needed
Hello. I am flying with Ryanair on the 20th of June to Gran Canaria.
I was wondering can I be dropped off at the terminal, as I am unable to walk far, due to needing a hip replacement. That is due in July. Also, can I get special assistance to help me onto the flight and also at the other end?
Thank you in advance, Mr. Shaun Roberts.
Preferred solution: Advise
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Luton, England
Resolved: Am uitat un bagaj în aeroport
Totul a decurs foarte bine. Avand in vedere ca am uitat un bagaj in aeroport as dori un raspuns si solutionarea cat mai repede.Va multumesc si astept cu mare interes raspunsul dvs.
A fost foarte aglomerat și, având cu mine copilul bolnav, am uitat bagajul la centrul de control. Vă rog să-l trimiteți înapoi și să nu-l aruncați. Pot să vă spun ce este în bagaj.
- Bune
- Bune
Preferred solution: Deliver product or service ordered
User's recommendation: Să trimiteți bagajele uitate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don't understand why the airport forbade me to travel without any reason
the people from Wizz Air canceled my flights and put a ban on me and I didn't get any money back, plus that's why I also have a membership more than that I lost the appointment that I waited for three months with my little boy who has health problems and I lost because of them I want this problem solved please!!!!
I don't understand why the airport forbade me to travel without any reason, I had a flight today, my wife and my son had a very important appointment in Romania, I waited 3 months to arrive with my boy who suffers from autism and we couldn't make it
Preferred solution: Full refund
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Worcester, England
Missed my flight despite arriving at the security more than 3 hours before the flight.
We arrived very early, dropped our bags and got to security check 2 hours 45minutes before the due time for our flight to take off. Going through security took us 2hours 15mins, and by the time we went through the gate was closed; due to no fault of ours.
We were not able to collect our bags till 11:30am. No flight again for that day or even the next in Luton. We had to go to Gatwick to join another flight the next day which we have to pay for.
The staff were nasty, not compassionate at all, it was a very terrible, stressful, tiring and costly experience. We saw people with children, elderly people collecting back their bags, no this is very bad!
User's recommendation: My recommendation is to the Airport authority - they need to get more staff and open many lines to cater for the number of guest going through their airport. My word to customers is to use other airports until Luton Airport is sorted out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Luton, England
Rescue reward missed flight
We missed our flight due to road closures as a result of bad weather i have a newborn 1 year old 4 and 7 year old all very excited and wasn't given any help no compensation no offer of assistance i was told to go back to easy jet who said the airport is liable and have been passed from one to the other appalling service we lost thousands missing our holiday
- Appalling service rude staff unhelpful
Preferred solution: Full refund
User's recommendation: Dont bother
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerLose my pram
My name is Rusu Ioana Maria, I had a flight Luton-Debrecen BFRKSM 06.09.2023 time 21:40 departure Luton and landing 1:20 Debrecen
I am very disappointed by the situation that occurred, I came with my child and my pram was lost, under the pram was the bag from the pram, in that bag there is baby milk, diapers, clothes, gifts that I bought from airport (perfume, sweets), makeup, my jacket, wet wipes, a bag, etc. I urgently need both the pram and the things I had in the cart.
how can I retrieve my luggage? Luggage details: W67852 XH 0000167345 / XH 0000167346
Preferred solution: Deliver product or service ordered
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