London Home Basics Reviews
London Home Basics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment with frequent reports of poor customer service and high price levels; multiple recent reviews describe defective appliances, delivery damage, and unresolved refund or warranty issues.
Positive Feedback
Limited positive mentions; pricing is perceived as high and no consistent praise for product quality or service appears in London Home Basics reviews.
Negative Feedback / Risk Areas
- Repeated reports of defective or misrepresented appliances and damaged deliveries.
- Customers describe long delays, refusals to honor warranties, and difficulties obtaining refunds.
- Frequent mentions of poor customer service and unresolved London Home Basics customer complaints.
Key Takeaways for Future Customers
- Get written receipts and verify item age and warranty before purchase.
- Inspect appliances on delivery and document dents or damage for refund or repairs.
- Prefer traceable payment methods to aid refund or warranty claims.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment with frequent reports of poor customer service and high price levels; multiple recent reviews describe defective appliances, delivery damage, and unresolved refund or warranty issues.
Positive Feedback
Limited positive mentions; pricing is perceived as high and no consistent praise for product quality or service appears in London Home Basics reviews.
Negative Feedback / Risk Areas
- Repeated reports of defective or misrepresented appliances and damaged deliveries.
- Customers describe long delays, refusals to honor warranties, and difficulties obtaining refunds.
- Frequent mentions of poor customer service and unresolved London Home Basics customer complaints.
Key Takeaways for Future Customers
- Get written receipts and verify item age and warranty before purchase.
- Inspect appliances on delivery and document dents or damage for refund or repairs.
- Prefer traceable payment methods to aid refund or warranty claims.
Pissy instructions
The least you could do is give better illustrations with arrows.
North York, Ontario
Worst appliance store place in London
- - The appliance died within a week.
- - Two months of runaround before being told to get lost.
- - The owner was mean and dishonest at the Woodstock store.
Purchased an appliance from them and it died within an week and then I got the run around for two months before being told to get lost.
Never buy from this company ever. They are absolute *** artists and will sell you complete junk.
I put my trust in them when I purchased their product and they refused to stand behind it in the least.
The owner was a very mean and lied to me directly on a number of occasions. They operate a store in Woodstock as well, be aware of that one too.
Richmond Hill, Ontario
Bought a fridge, which doesn't work. They dented the door. Can't get it fixed or a refund!
- - Fridge claimed new, but KitchenAid says 3 years old.
- - Computer replaced 3x but still burns.
- - Delivery dented and door replacement promised.
I bought a *new* fridge from this guy 4 months ago. He SAID it was new at least.
The computer was replaced three times, but it keeps burning. Now they won't fix it because "it's my fault the computer is fried"? I didn't know it had a computer when I bought it! When they delivered it they dented it, and said they would change the door when they got another one in, which was four months ago.
I called kitchenaid to buy a new door and they said the fridge is "THREE YEARS OLD!!!", and recalled because of electrical problems??? They don't have any doors because they scrapped them all?
WTF! Kitchenaid gave me $400 to take it away and I paid $1499 plus HST!
Dallas, Texas
London Home Basics
- - Seller claimed washer/dryer were new with a 1-year warranty; no receipt provided.
- - Whirlpool says the units are 8 years old and for parts, not resale.
Never buy from these *** artists! I bought a front load washer and dryer set from Gavin or Kevin.
He told me it was new with a 1 year warranty. After they were delivered (and they damaged my floor-$2700 to fix), the washer didn't work! They wouldn't come to fix them because they said I wasn't using them right? So I called whirlpool and was told they are 8 years old, and they were to be used for parts, NOT RESOLD!
They are both written off by whirlpool for major defects and could be unsafe!!! TOTAL SCAM!
That's probably why the *** didn't give a receipt because I paid cash. They won't even send someone from whirlpool to fix them if I paid for it!
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