Refused me as a customer

I was looking for a new home in Michigan and liked the Scio Township area. I stopped into the Trailwoods community and the two women there told me I was mistaken about the price point, that the homes started in the $600's. Of course I had looked at the prices online before driving over so was not happy. I left and then reviewed the online info. Sure enough, the single family, large, homes are starting at that point but the townhomes were not. They would be in my price range of $450-$550. I went back to look at them and the blond woman who did not introduce herself said she'd give me info but had her stuff all over the chair in her office (there were two but my daughter had come with me) and she made no attempt to clear the clutter away so we could sit down. I felt like she didn't want to talk to me about the homes, much less sell me one. Lombardo writes a good online piece about their company but on the ground that woman was absolutely screening customers. I left there and visited Pulte Homes' Arbor Oaks in Pittsfield Township, Carolyn, and signed a contract to have one of their homes built. Thanks, Carolyn.

User's recommendation: Be aware of the service signals at Trailwoods.

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ID
#3459246 Review #3459246 is a subjective opinion of poster.
Pros
  • Great writeup about their company
Cons
  • People at the building sites are screening potential buyers

Bad service and very bad company rules when building a house

Bad company and very bad costumer service by their employee no help and they just dont care I got the lot on Ryan palm in Sterling hts Mi and everything but every day was some stupid rules I was building 600-700 k home and proved from my side on the money after I went through *** but they just keep messing with me so I just gave up on Stupid Lombardo!! They're charging top dollar and got *** service and homes look at the complaining from all ppl they got homes from Lombardo alot of not happy ppl .. Im glad Im out they make me stressed Dont deal with stupid Lombardo
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ID
#3175222 Review #3175222 is a subjective opinion of poster.
Location
Canton, Michigan
Preferred solution
Some other representative but it’s maybe too late
New Reviewer

Do not use Lombardo homes...