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Extremely informal and dishonest

Purchased a photoshoot with Lola for Quince pictures, I gave her a deposit. A week before our set date, she called to cancel and reschedule, however she is not available until next month, when I asked for a refund, she said she would not refund, I had to put a chargeback with my bank. She is not honest in her business dealings and extremely informal with her clients. I am sorry I went to her and wasted almost 2 months waiting, now my daughter's birthday is coming and I do not have a photographer nor time, just a shame and waste of time and money. If you go to Lola, use a credit card, at least you can make a claim to your bank if she fails to comply with her commitment!
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#1250656 Review #1250656 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

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