Olando Vwx

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Verified Reviewer

No payment on work done

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I was hired to work for them, after months of contacting Mr. Chris Simpson, I even contacted the company and has been chatting with Michele, for more than 3months not a single response coming from them. I didnt get the payment of my work and all the files were submitted to them.

They dont value the time and effort of the worker, I really needed the funds since I was in a bad situation these people have no heart.

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Loss:
$700

User's recommendation: Do not engage business with them or else you will be sorry at the end

Lorine C Ywu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DID NOT HONOR PRICE LISTED ON WEBSIT FOR ANY/ALL BAGS

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Logo Spectrum - DID NOT HONOR PRICE LISTED ON WEBSIT FOR ANY/ALL BAGS

I was ordering 250 door bags for my Grandchildren's Halloween party. All of the bags clearly said, "NO ARTWORK OR PLATE SETUP FEES PLUS LOW FLATE RATE OF $5.95 SHIPPING".

the first thing they told me was that shipping had gone up. OK! I get that. Postage went up several months ago and they weren't managing their website.

I ordered a name tag and the bags. At checkout, I was being charged $65 for plate set-up fee for the bags. I called the company and their attitude was, "Oh well, too bad- so sad" and they would not honor the posted disclosure on the website. ALL of their bags had this disclosure in the description!

I asked them to respectfully honor their website posting - it was the RIGHT THING TO DO!

I also suggested they revise the website so it wouldn't happen again to them or a paying customer. I will be writing a letter to my company because Logo Spectrum is one of our business affiliates.

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Pros:
  • Variety of products
Cons:
  • Website not updated with correct mailing prices

Preferred solution: I would like to get what I ordered at the terms and price posted on their website.

User's recommendation: Find a company that is honest and professional

Anonymous
map-marker Coeur D Alene, Idaho

The owners are liars and thiefs

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These people are crooks. They steal from their community.

They lie and hide behind their church. BEWARE OF THIS COMPANY.

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User's recommendation: DONT TRUST THEM

1 comment
Guest

Thieves

Karen W Xlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrific Service!!! One star is not deserved!’

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I ordered business cards and name tags nearly 10 days ago (job completion 3-7 days-I should've canceled immediately. Who takes that long???) and I CANNOT!!

get a status on my order despite calls and e-mails.

In fact, the e-mail response (auto email) said that my inquiry was of low priority. Really?

Just an awful experience so far.

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Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: I want my order, my business cards, particularly!!!

1 comment
Guest

THIS COMPANY IS OWNED BY HORRIBLE PEOPLE. THEY WILL RIP YOU OFF. AND SMILE IN CHURCH

Jo R Yzb

Not sure yet

Logo Spectrum - Not sure yet

I received our name badges yesterday and you cannot read our logo. The proof looked fine.

The badge is silver in the background and in real life, the logo goes away against the silver unless it is shining sideways in the light. Want to see if the company will reprint the tags this once on white so the logo may be seen and then moving forward we know it won't print on reflective colors.

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Loss:
$60
Pros:
  • Customer service rep michelle was awesome
  • Were very nice in resolving the problem
Reason of review:
Order processing issue

Preferred solution: Let the company propose a solution

Mariela R Kmr

Awful Experience.

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Waste of money and time. Customer service doesn't exist and they claim that they sent emails that they never sent. They also claim not having received emails in response to what they asked.

A definite no-no for the future.

View full review
Loss:
$29
Cons:
  • Customer service
  • Quality of the product
  • Not flexibility with designs
Reason of review:
Poor customer service

Preferred solution: Full refund

Lisa K Lhw

Terrible

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Would not recommend ordering from them. I placed my order over a month ago and it still hasn't arrived.

I've called them four times, and each time they tell me my order will be on my doorstep the following Monday. The first time I called, they told me that my order hadn't printed correctly and that they would send me that one and the correct one would be on its way soon.

It still hasn't arrived. Wish I had seen these reviews before choosing to do business with them.

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Loss:
$65
Reason of review:
Order processing issue
Anonymous
map-marker Tampa, Florida

Does not offer returns

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How do you not offer returns. Especially if you don't know if the item is to small or to big on you.

That's horrible customer service and return policy. The company doesn't even offer to give your money back. They even told me I can purchase a new one for 50% off and keep the old one. That's even more money coming out of my pocket.

I've never heard anything like it before. This company is truly a scam. Do not order from them. I'm totally shocked but not surprised.

Do not order from them. I highly recommend shutting this business down if I can.

I don't know how many customers in the past has been scammed by them. Customers and Buyers be aware of this company.

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K.B

ID badges

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Awhful company, wish I would have seen the reviews before I purchased.

They first shipped my ID badge to the wrong address, then they lied about the day my item would be shipped, I still haven’t received it yet.

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Anonymous

Logo Spectrum "owner" incompetence

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Just witnessed a fellow colleague on the phone with so called "owner" Michelle who was rude from the start. Badges were not inspected prior to being shipped.

Font was unreadable and badges appeared cheap. "Owner" Michelle also wanted to charge our colleague shipping for to return a sub par product that Logo Spectrum touts that their "lead designer" was "quite happy with the final product".

With three other realtors within earshot of this rude"owner" we all agreed to NEVER use them and to make sure everyone in our office knows about how they handled a top performing realtor who wheels a lot of influence within this company!! Unbelievable the incompetence and juvenile customer service.

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1 comment
Guest

THIS WOMAN AND HER HUSBAND CHRIS ARE HORRIBLE PEOPLE. CHURCHGOING THIEFS. THE WORST KIND

Keidy Wms
map-marker Austin, Texas

Logo Name Badge - VERY POOR QUALITY

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I should have known better! Buyer Beware!

I'm glad this is the only item that I ordered from this company and it will be the last! I will pass the word on to my agents as well! The logo and lettering SHOULD have been UNDER the domed acrylic not DECAL stickies glued on top! This will be rubbed off in no time at all!

So disgusted! I have an old badge from my old brokerage that was made right and lasted for years! That's why I knew this was not done correctly! We live and we learn!

I will NEVER order anything from Logo Spectrum again! Cheaply made excuse for a product!

View full review
Loss:
$40
Cons:
  • Poor quality of my product
Reason of review:
Bad quality

Preferred solution: Full refund

Mehreen Ggi
map-marker Huntsville, Alabama

DO NOT USE THIS COMPANY

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We ordered over $3,000 worth of shirts from Logo Spectrum (logospectrum.com). After receiving the shirts (over a month later), and being lied to about the shipping date, they were very cheap and did not fit the description of the shirts we thought we had purchased ("Silk Touch").

We contacted the owner of Logo Spectrum (Chris). He was very unapoligetic and put the blame off on everything and everyone but his company. He finally agreed to give us a $500 credit. We denied, stating that we DO NOT want to purchase more *** from this company!

We then tried to call again to discuss a full refund. At this point, Chris denied even speaking to us and would not take our phone call. We have reported Logo Spectrum to the BBB.

I would never buy from this company again, nor would I recommend them to anyone considering if there is a problem with your order, it will not be fixed! BAD BUSINESS!

View full review
Loss:
$3200
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

This company is absolutely awful. We had issues with our order and the manager refused to even speak with us.

As a result, we had to report them to the BBB and they did not even respond to our complaint.

The owner is rude and unprofessional and has his employees lie for him because he is too big of a coward to come to the phone and handle his business. We will tell everyone in our region not to use this company.

Anonymous
map-marker Lake Worth, Florida

Logo Spectrum Magnetic Name Tag Review from Lake Worth, Florida

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The quality for the magnet/name badge is very low. Looks beautiful but stones begin to fall as soon as I started wearing the badge.

For $40+ definitely a waste of good amount of money! They replaced the first one but second one was no better. I have to glue back stones and since I have the first badge o can take them off of that one. Once glued on the stones don't look as nice.

I emailed them again but no answer/response. I will not be ordering from them ever!

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Reason of review:
Bad quality
Anonymous
map-marker Hayden, Idaho

Never Use Logo Spectrum

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Worst company I have ever dealt with! You make a guarantee and never perform! You incompetent employees can't even copy an address correctly onto a shipping label. I never received the order because of that incompetence and now I won't receive the order in time for the convention that I order the shirts for. And your customer guarantee won't reimburse my credit card for an order that I now do not need! BAD business! You shouldn't even have a guarantee if you can't perform!

I will be contacting the BBB and suggest that Berkshire Hathaway not do business with Logo Spectrum!

Michael Mullin

Berkshire Hathaway

A Warren Buffet Company

View full review
Loss:
$105
Reason of review:
Poor customer service

Preferred solution: Full refund

3 comments
Guest

Hi Michael, sorry to hear about your poor experience with our company. I did research into the order history and yes you're correct a shipping clerk made a typo on part of your address that resulted in a delay of the delivery.

It was a most unfortunate human error and certainly a rare event in our company.

I would like to point out that you had selected free standard shipping while we provide estimates of shipping times there was no guarantee of the shipping / delivery date. In addition we had no indication from you at any time until after the order shipped that it was a rush with a drop dead in hands date. Once we were alerted to the issue we made every attempt to correct the error and expedite the order back to you.

We did refund you 50% of the total order value to compensate for your delayed delivery. Our employees are not incompetent and take pride in producing quality products for our customers.

Yes unfortunately mistakes happen and we hope that the 50% refund you recieved demonstrates willingness to take care of our customers.

Again, I apologize for the inconvenience of the delayed delivery.

Michele Simpson

Owner Logo Spectrum

Mehreen Ggi
reply icon Replying to comment of Guest-1148076

Looks like another case of Logo Spectrum not wanting to take care of issues their company should be responsible for. Obviously their shipping department can't get it together.

We contact Chris Simpson (the owner) twice with no resolve. I have also suggested that our Real Estate franchise not do business with Logo Spectrum in the future as well as contacting the BBB.

Guest

I am a Keller Williams Realtor and I agree. Forget about the guarantee.

Taking too long to get order and not even sure I'm getting it. Stay away from logospectrum.com

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