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Company was hire to build our E-commerce Jewelry website ( Tickle Gem). The required AUD$1000 was paid up front and we're then past on from one project manager to another (Kevin Reed, Gabriel Brown, Emily Jones), each who abandon the project without giving us notice. By the 8th month into unfinished 50% of the site being finished thru Mr Gabriel Brown, he requested an additional AUD$1000, which we paid, just to learned from our last point of contact ( Emily Jones) all those project managers were replace as the company was restructuring. 13 months into the incompletion of the project, Mrs Emily requester our trust and faith, she would personally take the account on board and finished it. Multiples attempts have been made to reach the company, and Mrs Emily since my returned to the USA, all in vane. I just want to pleat with this company to please returned our logo design files and the coding for what was done, which we never received. We are hiring a new company to complete the project and without this information, we're facing a full charge to build a new website from the start. Kind regards

User's recommendation: I don’t know what else to say.

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ID
#2210495 Review #2210495 is a subjective opinion of poster.
Pros
  • Great marketing
Cons
  • Poor delivery
Loss
$2000
Preferred solution
Let the company propose a solution

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