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Logo Sensation

Logo Sensation

logosensation.com
What is your customer experience with Logo Sensation?

Logo Sensation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.8 star rating based on 1 review; overall sentiment is negative with consumers mostly dissatisfied. Pros noted: great marketing. Cons noted: poor delivery, missed deadlines, abandoned project managers, and missing deliverables.

Key Takeaways for Future Customers

  • Check recent Logo Sensation reviews and ask for clear timelines and written deliverables before paying.
  • Request explicit refund and billing terms and retain copies of work in case of project handovers.

Negative Feedback / Risk Areas

  • Customer reports multiple project manager changes and project abandonment leading to incomplete work.
  • Client sought refunds and return of design files but experienced unresponsive customer service.

Positive Feedback

Marketing and promotional efforts are strong, but delivery and fulfillment are unreliable.

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AI Highlights
  • - Upfront AUD$1000 paid; project unfinished after months; managers left.
  • - Extra AUD$1000 charged amid restructuring; logo files and code not provided.

Company was hire to build our

E-commerce Jewelry website ( Tickle Gem). The required AUD$1000 was paid up front and we're then past on from one project manager to another

(Kevin Reed, Gabriel Brown, Emily Jones), each who abandon the project without giving us notice.

By the 8th month into unfinished 50% of the site being finished thru Mr Gabriel Brown, he requested an additional AUD$1000, which we paid, just to learned from our last point of contact ( Emily Jones) all those project managers were replace as the company was restructuring.

13 months into the incompletion of the project, Mrs Emily requester our trust and faith, she would personally take the account on board and finished it.

Multiples attempts have been made to reach the company, and Mrs Emily since my returned to the USA, all in vane.

I just want to pleat with this company to please returned our logo design files and the coding for what was done, which we never received.

We are hiring a new company to complete the project and without this information, we're facing a full charge to build a new website from the start.

Kind regards

Loss:
$2000
Pros:
  • Great marketing
Cons:
  • Poor delivery

Preferred solution: Let the company propose a solution

User's recommendation: I don’t know what else to say

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