Logo Design Team
398
CLAIMED LOSSES
4
TOTAL REVIEWS
James Deq
All this stress for $150? Bad biz
Felt like I was just another way for them to make money. Still have no finished design because the quality is not what I expected. They try to do things on the fly resulting in designers making quick sloppy designs. Be sure to not send any image references or they will copy those in there own way. That money back guarantee is a lie too. They just ignore me when I emailed logo design team to tell them there service is not what they said it would be. You have to understand every customer is unique and when you to close your ears to one of use it is capable of interrupting someone’s life and business by trusting a bussiness like you that fails to follow through with what they preach. So disappointed, and I should only have to ask once to get my money back, if I realized you were in Europe I would have thought twice since I can’t call and talk. Find someone who works with you rather then basing your design exactly off your words. That form you fill out they take ever word literally. Ahhh I could go on but you get my point.
Reason of review:
Bad quality
Anonymous
Wallingford, England
Terrible customer service
The logos that were received were juvenile. We send detailed instructions with over 8 images of what we wanted. None of them came even close. When a refund was requested within the 45 day time limit they have refused for 4 different reasons and are now unwilling to respond to any requests. The precious responses were only an attempt to solicit additional services and they had the audacity to include payment links. I will be filing a grievance through paypal and also filing a deceptive practice claim against them for wasting my time. I have been fighting for over a year trying to recuperate our money from this company. Terrible waste of time and money.
Loss:
$199
Reason of review:
Poor customer service
Preferred solution: Full refund
Zade Zwo
Superior, Wisconsin
Https://www.logodesignteam.com/ (Scam)
Ask for quote for redesign and get an email back quickly with a link to purchase. After paying through PayPal the company has never contacted me, returned emails or produced any designs. When using the same email for another quote they respond immediately for more business but using this email to ask for status on the existing payment sent I get no response. The review sites on the web with logodesigns as top design company are obviously part of this marketing scam. There is no communication and no refunds from them after doing no work.
Reason of review:
Poor customer service
Emeterio Dfp