LogistiCare
LogistiCare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LogistiCare has a 1.2 star rating based on 4 customer reviews and consumers are mostly dissatisfied.
Positive Feedback
Some reviewers note fast mileage reimbursement as the primary helpful feature.
Negative Feedback / Risk Areas
- Frequent LogistiCare reviews cite poor customer service, long hold times, and unreachable phone support.
- Many LogistiCare customer complaints mention missed or cancelled rides without notice and incorrect directions.
- Issues with billing, refunds and reimbursement checks not received or delayed affect trust.
Key Takeaways for Future Customers
- Confirm reservations by phone and allow backup plans for critical medical trips.
- Track reimbursements closely and document communications when pursuing refunds or support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LogistiCare has a 1.2 star rating based on 4 customer reviews and consumers are mostly dissatisfied.
Positive Feedback
Some reviewers note fast mileage reimbursement as the primary helpful feature.
Negative Feedback / Risk Areas
- Frequent LogistiCare reviews cite poor customer service, long hold times, and unreachable phone support.
- Many LogistiCare customer complaints mention missed or cancelled rides without notice and incorrect directions.
- Issues with billing, refunds and reimbursement checks not received or delayed affect trust.
Key Takeaways for Future Customers
- Confirm reservations by phone and allow backup plans for critical medical trips.
- Track reimbursements closely and document communications when pursuing refunds or support.
Need a New card old one invalid
- - Comdata card expired, I need replacement.
- - I never received the updated card by mail.
- - I can't get a reference number or help after calling many numbers.
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My comdata card expired...need new one...i never received the updated card in the mail...now having problems tying get a reference number .. I never knew I had.that is why I am trying to get help to order a new card...i have called several phone numbers...there should not be so many numbers to call and get no help.
Preferred solution: Get a new debit card..my expired...was never sent a new card...
User's recommendation: Have better access phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReservation
- - Reservation for tomorrow's doctor visit; ride approval was denied.
- - I canceled due to the ride issue, then got an email reminder.
Do I have a reservation or not? My doctor's appointment is tomorrow.
I went to modiva website where I made the reservation, now it says my ride wasn't approved. So I cancel my appointment since I won't have ride according to the website. Now I received an email reminding me of reservation tomorrow. After they said I wasn't approved!
So now I have a ride and no doctor appointment because you can't make up your mind! I'm a cancer patient and need to see my doctor.
Mind you, my doctor is an hour and a half away! Thanks!
Preferred solution: Deliver product or service ordered
User's recommendation: Don't Use These People! I've cancelled 2 cancer treatment appointments because they said my reservation wasn't approved. After I cancel, they email with a reminder of my ride reservation! Really! Get your head out of your butts and pay attention!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received my gas reimbursement check
- - Check promised by mail to address, not acknowledged.
- - I've been seeking reimbursement since January; no gas, no business; only 2 months reimbursed.
I was assured that my check was coming in the mail to my address but it wasn't acknowledged that I have been trying to get reimbursement since January and no gas no business so thank you. I'm only getting reimbursed for 2 months. LogistiCare
Preferred solution: Acknowledgment but I did send you proof from January and acknowledge and I wish I can get my reimbursement from January February and March
User's recommendation: I would recommend that directions are correct when they're given to you I was given three different different directions from three different people they were all wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBook a trip
I booked a ride and they never came. They didn't even call to cancel... They didn't have a driver that could take the job
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help activating my card
I need help activating my card it says I need a number to active it but there isnt one on this letter
Still without transportation going on 3 weeks
- - It took weeks to arrange a taxi for medical visits.
- - The 2015 form's fax number was wrong and it was faxed with no review while Medicaid covers transport.
Been trying for 3 weeks to get the taxi to pick us up we been to the Drs and had the 2015 form faxed 6x .we call every day and keep being told our form has to be reviewed..we cannot afford public transportation and need to be at the clinic 6 days a week as well as other Drs appointments.
We have called medicaid been told we are covered for transportation however modivcare has still not reviewed our 2015 form ..
By the way the fax number printed on the bottom of the 2015 form is the wrong #.
Our Drs.office was faxing the firm for 2 days before someone finally told us the correct #.
Preferred solution: Deliver product or service ordered
Clifton, New Jersey
Problem
- - Driver yelled, said he called me; I did not receive a call and warned I’d call the police.
- - Pickup time 2:55; apartment 3:45.
The driver yelled at me saying that he called me I did not receive any calls from him he kept yelling at saying that hes going to pick me up I told him if he does come I will call the police on him he was very nasty my picke up time was 2:55 and my apartment is at 3:45 please call me at 973-462-****
Reference number
- - -Cannot obtain the reference number to access gas mileage funds.
- - -Deposits vanish before I can withdraw at an ATM; funds unavailable since February.
I can not get anyone yo give me the reference number to get anything done with my gas mileage reimbursement card. I've not been able to access funds since february and every time i get a deposit my money is gone before I can get to an atm to withdraw it. I cant get anything done without the reference number and ive sat on hold every weekday for 7 days now for over 2 hours each time and still cant get anyone to help me figure this out and i desperately need the money.
- Fas mileage reimbursement
- No help whatsoever
Preferred solution: Help with my issue
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