Loganair

Hi, my 3 year old grandson is a plane fanatic, he just loves them especially a longaire plane. His grandad is always on longaire planes for work.

Murray always asks me to show him grandads plane on the flight radar and sometimes on a clear day he watches the plane in the sky fly over our house to go into Edinburgh airport. Because Murray keeps asking if he can get a plane to play with and pretend grandad is in his plane my husband has asked if they sell the small plastic planes that airlines sell on the flights but he has been told they dont sell them on flights no more.

Is it possible to buy a plane somewhere so I can make my grandsons wish come true.

This would make my wee grandson so happy. Thank you

First complaint - I cannot lodge a complaint with Loganair using the category 'Complaint' as it appears you can only do that during a booking, so I wasted time doing so, only to find I cannot submit.

My complaint is that on the 5th of July, I attempted to book a flight, priced for two at £301.90, went to pay and received an error 'Instance of DiagnosticsProperty.

Https//docs.flutter/testing/errors.

When I tried booking again, and unsurprisingly, the price had risen to £340. Had to travel so I attempted to process the booking again and, yes, you've guessed it, encountered the same error. Tried once more and the price had doubled to £600.

This is not the first time this has happened, but on those previous occasions, the increase was small so I was able to complete the booking - thus, it wasn't worth complaining.

I can only assume this is a deliberate ploy to extract extra money from a booking.

I have now rebooked with easyJet.

I typically don't consider them because of my loyalty to Loganair, but that loyalty has disappeared. The flight timing isn't as convenient, but the cost is lower on a comparable basis.

I booked two return flights for work with Loganair in the past month. Both return trips caused considerable distress.Both return flights resulted in distress, long delays, overnight stays in an unpleasant airport hotel and many hours without information in Glasgow airport.
My first return flight was at 12.50 on 8th October LM0409, Glasgow to Benbecula.That flight was several hours late.

When it did fly to Benbecula, it went over the runway but didnt land because of fog. We were flown back to Glasgow. We stood for two hours in a line at the Menzies desk without seats, without information. We were then given the choice of a flight on the Tuesday, or a ferry from Mallaig the following morning.

I took the latter because I needed to get home to an unwell husband. I spent the night in the not very pleasant Holiday Inn, got up at 5 am for a four hour car journey to Mallaig, then a three and a half hour ferry trip, then a bus from Lochboisdale to Benbecula. It was utterly exhausting, 36 hours to get home.
My second return flight was 14.15 on the 9th November, Glasgow to Stornoway and Stornoway to Benbecula LM0476. We were sent to the gate, sat for two hours, and were told there was a technical problem.

At 4 pm, I was told there would now be no flight from Stornoway to Benbecula because it was too late. My suitcase was taken off the plane, and I spent another night in the Holiday Inn. The next mornings flight, 10.30 Glasgow to Benbecula LM0407 kept showing delays on the announcement board. We finally went to the gate at about 14.30 pm.

Thats an appallingly long time to wait in a hot, noisy airport There was very little information except an ever-changing departure time which at one point read 15.30, then went back to 13.10. .The flight landed at about 15.30.
I found both experiences utterly exhausting an depressing.

Loganair has the monopoly on flights from the island,fares are very high for a 45 minute flight, and no additional plane is laid on should a flight be cancelled or severely delayed. A £5 voucher and two nights in an unpleasant hotel is no compensation.

Dear Logan air,

Its exactly a week today I flew from Nigeria with Ethiopian airline connecting Logan air from Manchester to Aberdeen,

I have a case of missing luggage's (All my luggage's are still not found 7days upon arrival). I started my Journey on the 24th of August 2022 from Lagos Nigeria via Ethiopian airline with flight booking details FXLGTM .

The route was Lagos (LOS) - Addis Ababa (ADD) - Brussel (BRU) Manchester (MAN)- and Aberdeen (ABZ). However, my last flight to Aberdeen was a connecting flight with LONGANAIR. LN - 26

Upon arrival at Aberdeen, none of my luggage's were found hence, I laid the complain to a lady on DALCROSS desk that evening and she gave me a form to fill with all my details captured including the luggage details as follows: 0071 ET068959 and 0071 ET068960. A missing file report was created with reference number ABZLM11305.

Please, I am using this medium to request for my two luggage's.

I'm stranded with no access to my valuables.

I can't afford to lose any of the items I brought in for myself and family. The missing items are black long travelling bag with buckles at the side, while the other is a grey sack that's shrink wrap with the name GOODLUCK written on it with marker.

I will appreciate a swift response on how i can pick up my baggage.

My Address is as follows: 1 AULDEARN ROAD, KINCOURTH, ABERDEEN

Postcode: AB12 5NB

Phone number: +44 7818****73

Regards

Goodluck Ola-Iraoya