Lodge on the River Bullhead City
Lodge on the River Bullhead City Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lodge on the River Bullhead City has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sorry to say their are no pros.
Cons: Filthy rooms, Hotel is disgusting, Rude staff.Recent recommendations regarding this business are as follows: "DO NOT STAY HERE".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lodge on the River Bullhead City has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sorry to say their are no pros.
Cons: Filthy rooms, Hotel is disgusting, Rude staff.Recent recommendations regarding this business are as follows: "DO NOT STAY HERE".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bullhead City, Arizona
This Hotel is a Nightmare
On July 28th I booked a room at The Lodge on the River in Bulhead Ciy AZ on their website. Upon arrival I was given room 112, (a mini suite).
When entering the room I immediately noticed the room was filthy. No sheets, no towels, no toilet tissue. I also noticed the sliding glass door that is supposed to be double paned, one pane was completely shattered. glass shards in the the door pane as well as glass shards outside the room on the ground.
The door did not lock. I immediately took pics and headed to the office. They claimed the room had already been clean and they do not provide any linens. The ice machine was broke, the washer/dryer was broke.
The owner Lori Lascola became irrate with me and canceled my computer reservation, making it look like I never showed. She refused to refund my money telling me I would have to go through the 3rd party company in which I reserved the room. I USED their website to book the room.
I am still fighting this, and have to go to civil court to try to get my money back. An absolute horror of an experience.
- Sorry to say their are no pros
- Unsafe
- Rude staff
- Hotel is disgusting
Preferred solution: Full refund
User's recommendation: DO NOT STAY HERE
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