loco2.com provides online service to buy travel tickets within Europe. I used theonline service when I was in Rome, Italy in June 2018. I bought online train tickets from Rome to Venice (return) on loco2.com website. The train trip on Italo train to Venice was delayed well over 2 hours. Italian law stipulates that given the over 2 hour delay I should receive a refund for my ticket. loco2.com customer service has not responded to my inquiries nor issued a refund of US$82.00 I wrote a reiew of the Italo train delay issue and loco2.com got back to me a day later ( June 27th) that they would check into the matter. That was over 10 days ago and no return from loco2.com. I have emailed there customer service department and have receied no response.
Loco2 Train Ticket Booking
- Non existent customer service
Reason of review
Poor customer service
Companies Similar to Loco2
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.