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They Don't Want Your Business I called yesterday morning 11/7/2022 for service and was scheduled for service at 12pm. At 12:53pm I called and said I have not seen the locksmith. They said he called. I stated I am working from home and in meetings so I can't always...
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#4131729 Review #4131729 is a subjective opinion of poster.
Preferred solution
The quality service at the proper price. Now with all the time I have taken I should get a huge price reduction.

Not Reliable At All.....

Had to ignition switched replaced/fixed because my key would not turn. Called the 888-649-**** I found on the internet. Was told, based upon their advertisement and customer service person, that the response time would be 30 minutes. And they would contact the locksmith they selected and have him call me around 5-10 minutes. Got a call within that time and he told me he would arrive around "an hour to an hour and a half". An hour and 45 minutes later he finally arrived and proceeded to tell me in order to replace the ignition cylinder it cost me "around $400", but to repair the one in the car and without a new key it could be done for $250.....but he was just the locksmith for the company he could lower the cost to $200.....WTF?

User's recommendation: Don't Bother.

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#3347364 Review #3347364 is a subjective opinion of poster.
Brockton, Massachusetts
Preferred solution
Reliability AND Honesty!

Wholly False and Misleading Advertising

Locksmith Pros - Wholly False and Misleading Advertising
Locksmith Pros advertises that they offer local locksmith services in Stamford CT, promise that service calls are only $15 and its 15 minute arrival time for a service call. Their ad appears prominently at the top of search results. I simply needed a mailbox lock to be changed. After waiting an hour and nobody called or showed up, I called back and they then said they had nobody in the Stamford area at all. Locksmith Pros should not lie in their advertising. Furthermore, the rep who took my call should not have taken down my contact information if there was nobody to serve the area. Using this wholly false and misleading advertising Locksmith Pros wasted my time and gets leads at the expense of competitors who can actually provide a service to Stamford residents.

User's recommendation: Locksmith Pros is a waste of time if you live in Stamford CT.

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#2472530 Review #2472530 is a subjective opinion of poster.
Stamford, Connecticut

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