Locksmith Pros

I had a lockout with the Sheriff's Department, The guy who arrived on the work side had no idea of what he was doing. Instead of picking up the lock, he started drilling the lock in the middle of his job he stopped and told me his charge was $685, and if I approved the charge he put me on the spot with sheriffs rescheduling the lockout.

Sheriffs seeing the incompetent man (NOT the locksmith) jumped over the neighbor's fence got inside the unit from the back entrance and opened the door from inside. As soon as the sheriffs left the mentally unstable technician demanded the payment. I refused to pay because of the job he was hired to do, which he FAILED to do, TRYING TO TAKE ADVANTAGE OF THE SITUATION AND OVERCHARGING CUSTOMER. I TOLD HIM TO LEAVE WITHOUT FINISHING HIS JOB.

He started to calling me mother *** and Sharmoota and demanded the money. I told him I would not pay and he needs to leave. The mentaly ill guy changed the lock in the unit took the key with him and left. After that, someone called me and started threatening me that God would do something bad to me and mentally ill moran would be coming back every week to change the lock and lock me out of the unit.

He also told me that the technician is illegal here. The whole incident went on for 2 hours. I paid $200 because I did not have time to deal with all that and I think I overpaid. They charge me as
SUISSA HANDYMAN SERVICES is located at 1701 E D St Apt 1512 Ontario CA 90937.

Bunch of MORANS AND MENTALY ILL PEOPLE. I run this company through California state, they do not have any licenses to do any type of job.

This was literally the absolute worst experience Ive ever had with a vendor in almost 20 years. The other reviewer is right.

This is not a company but more like Uber for locksmiths so you have no idea the caliber of vendor walking through your door. I had had a few attempted break ins into my home recently and wanted to change the sliding door locks to ones that could be locked with a key. The person that came in dismounted one of my locks instead of measuring and going to find the right part to fit my door. He did this because it was easier for him to dismount than to take proper measurements.

After he came back empty handed this idiot proceeded to accidentally drop the locking mechanism between the panels of the frame of my 10 foot sliding glass door. What I proceeded to watch was a total disaster. This guy used one of my wire hangers to try and extract the now lost part for hours and even tried to take my glass door apart which I advised against since he did not know what he was doing. He even started looking up YouTube videos on how to do this.

Once he realized that he wasnt going to get it out he just decided to pack his things and essentially leave me with a bow unlocked sliding door and unprotected. He then had ME order a lock from Amazon from the door that did not fit ( because again, he did not measure). The next day he came to install and basically had me drive to send the thing back. So now Im also doing his work for him.

Completely unprofessional, irresponsible, and down right dangerous because of complete negligence. Stay away from this company. Ive never in my life experienced such irresponsible behavior, not even from a high schooler.

Now I have to call another company and pay to replace the lock this person lost from outright being lazy. Just disgusting.

https://www.locksmithspros.org/

I called yesterday morning 11/7/2022 for service and was scheduled for service at 12pm. At 12:53pm I called and said I have not seen the locksmith.

They said he called. I stated I am working from home and in meetings so I can't always answer my cell just show up because there are three people here (wife, daughter, and me). Called the locksmith's cell and said the same thing. Do not call just come to the address given.

He said he would come in an hour. Two hours later I called the locksmith and asked where are you. He stated he got tied up and would be at my house in 30 minutes. I mentioned again don't call just show up I am home.

1 hour 30 minutes later I called the main office and said send me another locksmith because the one they allotted for me is not working out. The lady said well he called and said you are not answering the telephone. I was very disappointed and irritated then. I mentioned I talk to this office once and the locksmith twice not to call and just come out and now you mention me not answering the telephone is the reason no one has come to my house is crap.

The lady said she would look into it and get back to me to get someone to come out. This was now about 5pm.

Waited and you guessed it - no call back and no service. They also don't post the negative comments on their website.