Incompetent

I ordered in 2015 and still no response to emails. At one point they agreed to refund but never received a check or credit to my account. Since then, no response.
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ID
#1460367 Review #1460367 is a subjective opinion of poster.
Service
Lockitron Shipping Service
Reason of review
Order processing issue

Lockitron

I have ordered a lock from this company over 3 1/2 years ago on May 2013. I am still waiting for my product and each time I email them I get some excuse and told they are on their way. I either want my product or refund my money. I was once told it was to gold finish that slowed down my order so I then switched to the silver finish and still being told that its on its way and then it never arrives. When i log onto their website it continually shows it will be delivered but no action.
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1 comment
#1283399

Same here, 2 1/2 years and shows a past ship date. No contact phone numbers to call and slow to no response to emails.

ID
#953474 Review #953474 is a subjective opinion of poster.
Service
Lockitron Shipping Service
Cons
  • Service
Reason of review
Poor customer service
Loss
$179
Preferred solution
Deliver product or service ordered

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