100% increase for email "service" in 12 months?

My annual service agreement for webmail + email address only service just went from $12.95 to $24.95, I only found this out after seeing the charge today on my credit card. I called them to complain and they said they had rewritten their conditions notice on September 8th 2014, yet had NEVER sent a email or letter telling me of the almost 100% increase in a year! I canceled my "service" today and will dispute the charge on my card. Just use gmail or yahoo folks, free and less headaches. Localnet is a total waste of time & Money
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ID
#534557 Review #534557 is a subjective opinion of poster.

Local Net charged my account for services not rendered

My account was charged $87.90 for services I didn't accept. When I called them about it, they kept hanging up on me. They are refusing to reimburse me and If I won't pay the bill that they said I have with them, they won't talk to me. When I asked the customer service rep what his name was, he said, "I already told you my name" and then he hung up. He doesn't have anything in writing to authorize these charges, he said it was verbal. Localnet.com - DO NOT USE THIS COMPANY FOR ANY SERVICES!
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ID
#160382 Review #160382 is a subjective opinion of poster.
Location
Grapevine, Texas

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