Loblaw Companies

Good Afternon

I had an email yesterday April 9th to load my Offers & sign in I saw that I had only 6,256 Points NO that is wrong I shopped on Sat. April 4th @ Shoppers Drug Mart in Duncan BC the last time I scanned my points Card My balance at the time was 127,871 points , This was at 2.23 pm I have shopped at this Location many times SO I would like to know what happened to my points Well over 120,00 points I save the Points for my Grandchildren No one else has access to my Points Card This is quite annoying to say the least I do need an Answer Pretty quick Thank You S. Mason

Bought frypan on Dec 2024 from Real Canadian Superstore had 2 years warranty

Used it for one year and the coating is coming off..

Please advise us how can you assist us with that

Unable to get refund for Amazon gift card $650 which I was not able to utilize.

Looking for REFUND

Unable to get in contact with customer service, the person in charge. Was declined by Loblaws manager Glen Erin Drive location

Wrote multiped email. Had been redirected to submit complain on web page where is no option to submit proof of purchase.

REFUND ME

Hello, Please refund me.$650

I was not able to submit/utilize amazon gift cards

We, I and my mother on my behalf (due to my absence I gave authorization) contact you and amazon.ca , provided you multiple times proof of purchase from:Dejan Jankovic

to:B&B J ,

"Customercare(Loblaws)"

date:Mar 12, 2024, 1:31 PM

subject:Re: Case Number: 1807**** [ ref:!00D410Mmpa.!500Ht01llWVR:ref ]

Please refund me $650

Dejan Jankovic

Branka Jankovic

(905) 819-****

I went to Loblaws in Lindsay ont. I was so disgusted!!!

They guy bring in carts from parking lot stuck his hand down the back of his pants then sniffed his hand. Do you realize how dangerous this is. It could kill simeone. What if a mother put a baby in a cart and it sukjed on the handle.

I told an emplotmyee and ahe could care less. Maybe I should cobtact health Canada!!!

NO reply Regarding issue # #15570****. Numerous emails sent regarding this issue..the No Frills on Bloor st.

Would not honour an in store 30% discount sticker on a ham roast. Yet other customers get cell phone discounts on price comparisons.

I am trying to apply for a job with your company but cannot get your site to accept my postal code, it says it is not a Manitoba postal code. I checked it and I am not filling it in improperly. hard to apply for a job with your company if you cannot get past the sign in?

I want to know if I am the only one having this issue or is this a thing for everyone, I even tried different postal codes, but none of them are from the province I live in apparently?

If someone can get back to me to explain why I am having this issue it would be much appreciated!

I am not looking for a refund. My family have been very loyal customers at the Real Atlantic Superstore in Lower Sackville Nova Scotia since it opened.

We all bought our perscriptions there all this time but you have lost most of us and probably all after the recent treatment my mother has received on the weekend. My mom is almost 79 years old and has many health problems one being a bad heart. She had her doctor phone in some refills for her and went to pick them up. She prepared to fill her pills for the week and noticed that her heart medication had not been filled so she made a trip to the pharmacy.

She explained that she needed this medication and it was not in the bag. She was informed that the doctor had not prescribed a refill for that prescription. She inquired was there any way she could get it refilled have them loan a few pills until they reached her doctor only to be told that they had at least 50 other customers that were in the same predicament. Then they asked her what is wrong with you that you can't see that you are running low.

They said that the pharmacist would not write a persciption for it. It was up to all these people to be better at knowing what they need. She left very scared and upset. Later her friend went with her to see if there was some way to get some help.

Again she was told no, there are at least 50 more customers just like you and we don't have time. She asked to speak to the pharmacist. The pharmacist came over and said no, what is wrong with all you people ? Why can't you see that you need your drugs?

She tried to explain no use. So she asked the pharmacist to transfer her perscriptions to the pharmacy across the street. The pharmacist said you asked to see me the pharmacist for that. No Her friend tried to explain this was heart medication and they would not listen.

Her friend took her across the street to a different pharmacy . They faxed your store to request all persciptions for both of my parents be transferred. They did explain that often the superstore pharmacy will not answer their phone or return the fax so it might be a few days. Finally the other pharmacy received the fax last evening.

They have filled my father's perscriptions and my mom's heart pills are being filled tonight as the pharmacist said he can write that perscription and fill it. This is certainly not the first negative experience any of us have had over the last several years but the service has definitely declined in the last few months. Days to get perscriptions refilled and then when you go to pick them up at the time the pharmacy specified they are not ready. The new hours are certainly not easy to work within when you work .

They are only open Monday to Friday until 5 p.m.. The staff are saucy to the customers. This latest episode was definitely not called for. They were disrespectful, rude, and they belittled her.

If this is to continue to be how you treat your customers I feel we should all move onto another pharmacy. I am on a lot of medications as I am diabetic, a cancer patient, and many other health problems and I don't complain when I have to return because my persciptions aren't ready when they are promised. I always treat them with respect as I was taught by my parents. This is definitely not how I want or will tolerate my parents being treated.

The staff complains that they are over worked well that should never be the customers problem. This is not how you run a business. Especially not how you treat your long time, loyal and devoted customers.

Thank you for taking time to read this. I apologize for the long note but we are upset.