Wrong sized lamp

the internet has the wrong size against the large flute lamp saying the height is 25 cms - obviously not! The man I spoke to was very nice and is looking into it. I am still waiting to hear how tall the actual lamp base is.
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ID
#2418821 Review #2418821 is a subjective opinion of poster.
Location
Mansfield, England

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Verified Reviewer
New Reviewer

No service

I have called for 4 days, both the Order Line and Customer Service and written emails. The phone rings for 1/2 hr without being answered, the emails suggest calling the phone number. There is NO Customer Service to go to.

User's recommendation: go to an actual shop or don't waste your time. if pre purchase service is this bad what can you look forward to.

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ID
#2247534 Review #2247534 is a subjective opinion of poster.
Pros
  • Looks great
Cons
  • Impossible to access sales
Preferred solution
Let the company propose a solution

Loaf Furniture - Chair Review

We bought 4 Chinwag chairs about ?4 years ago. One of the legs fell off one of the chairs and was repaired by a friendly joiner we have. Just before Christmas my husband was deposited on the ground as a leg had fallen off another chair. I am left with 2 (? I wonder how long they will last). Meanwhile I have put two dining room chairs Regency period and know they will last longer!! Sad, sad as I had wanted 4 modern kitchen chairs. They are made from reclaimed wood and the legs are bound to come off when you look at the joins. I shall stick to Loaf's linen which is excellent. Lynette Findlay
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ID
#1002624 Review #1002624 is a subjective opinion of poster.
Product
Loaf Furniture Chair
Reason of review
Bad quality

Loaf Furniture - Crumpet Fabric Sofa Review from Ashford, Kent

We brought a sofa from loaf and have to say NEVER buy one of these awful sofas.. So they pride themselves on comfortable lounging.. Well i hope you don't have a dog or child as you will ruin the sofa within a week of getting it!!! The sofa leaves watermarks, now I have never noticed on Any other sofa in my life that you might accidentally drop water on your sofa, but with loaf sofa every little drop, damp clothing will leave stains and water marks.. We complained and they said that we were out of their 14 day return policy ( we complained after about 3-4 weeks) they would not refund us.. Just offered to swap the cushions which in my eyes is terrible.. Which we have to scotch guard ourselves! I would say I would probably be happy to throw the whole sofa in the bin.. We have had for 6 months and we paid £1600.. Disgusting! Please never buy one of these sofas!!!!
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ID
#917062 Review #917062 is a subjective opinion of poster.
Location
Ashford, Kent
Product
Loaf Furniture Crumpet Fabric Sofa
Reason of review
Bad quality
New Reviewer

Awful post sale care

The sofa material on the loaf sofas stains with water, they even told us to ignore the label for dry clean. Shocking response to our complaint, lots of design and a well spoken team but terrible lack of concern for what is an unusable material. They were even sent videos from a professional dry cleaner of him demonstrating that the cleaning method they suggest doesn't work. The dry cleaning professional took it to the head of the dry cleaners uk institution and they believe the material is faulty Loafs response was very disappointing and it bordered on 'so what'. Ask them specifically if the sofas are cleanable and if water will stain them before you buy and get the answer in writing! Shame because we like their design but not the substance
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ID
#671886 Review #671886 is a subjective opinion of poster.
Location
Sutton Coldfield, Birmingham
Product
Loaf Furniture Sofa
Cons
  • Lack of interest in their defected prduct
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Let the company propose a solution

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