Loadrans
Loadrans Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Loadrans has 1.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not do business with them", "Never use them", "NEVER use Loadrans LLC or Coastal Moving Services".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Loadrans has 1.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not do business with them", "Never use them", "NEVER use Loadrans LLC or Coastal Moving Services".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Amityville, New York
Horrible! Unethical!
Horrible! Unethical!
Scam artists! Do not use them. They refused to deliver my things unless I paid them more money, with some guy with a foreign accent shouting into the phone and pretending not to understand my questions.
Absolutely no accountability with this company, and when you call them you can tell they don't give a crap about you or your stuff once you've paid them. They lost things and broke things, and then never sent me my reimbursement check.
User's recommendation: Do not do business with them
Great Neck, New York
Con artist
Do not use this company or sign their contract. There fine print allows them to switch trucks if needed and that will cost you thousands extra!
This is the third time the driver called me to report an issue with the truck and the need to switch to another truck, or temporary storage- each time tacking on 1,000 CASH! Always cash!
Theres no headquarters or manager to talk to. Complete scam do no use!
User's recommendation: Never use them
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Verified Reviewer |
Palm Desert, California
Resolved: Residential moving companies that scam customers
Company fixed the issue and I have been provided with settlement agreement.
These companies are evil. They have refused contact in any way, shape, or form - not only with me, but with any Government Agency that has been trying to contact them.
Moving companies and brokers such as Coastal Moving Services, Loadrans LLC, and their “associates” like CSI Pros exhort money from people, employ many non citizens who are do not have a license to operate, do not carry proper insurance on their vehicles, and exploit unsuspecting customers.
They also take advantage of the elderly and those people with disabilities. These companies are criminally and civilly negligent
Broker - Coastal Moving Services of Boca Raton FL
Moving Company - Loadrans LLC from Los Angeles CA and Hayward CA
(also goes by Rapid Response Moving and California State Moving)
Pertaining to: Residential Move from Palm Desert CA to Canfield OH
Complaint of Fraud against two companies:
1) Coastal Moving Services, 5455 North Federal Highway, Suite 0, Boca Raton FL 33487
info@***.com / (561) 556-****
2) Loadrans LLC, 1601 Perrino Place, Suite D, Los Angeles CA 90023
loadrans@***.com / (800) 989-****
Also: Loadrans LLC, 1946 Sabre Str, Hayward CA 94545
Also goes by Rapid Response Moving and CA State Moving Services (why do they have so many different names?)
Additional phone numbers for Loadrans LLC: (347) 977-****; (561) 221-****; (321) 396-****; (772) 742-****; (510) 936-****;
Additional Emails Addresses for Loadrans LLC:
loadruns@***.com; sfloadransllc@***.com; calstatemoving@***.com
claims@***.info; info@***.com
First, I am an elderly gentleman with severe disabilities.
I contacted Coastal Movers out of Boca Raton FL. A guy named Michael Presley gave me the originals quote and he also said that Coastal Movers had their own fleet of trucks and that they had a huge storage facility in Cleveland.
Once my items were picked up, they would go straight to Cleveland for storage AND all I had to do was to give 48 hour notice before delivery. I sent them a deposit and it was all a lie. Coastal Movers is only a broker, with no trucks, or warehouses. Coastal brokered this to Loadrans LLC.
Two days before Loadrans LLC was to pick up my items in Palm Desert CA they (unfairly) jacked our price up an additional $7000. Unbelievable - they knew my back was up against the wall and I needed to leave in a few days.
Anyways, Loadrans LLC showed up in a BOX TRUCK. The truck did not fit all of my items and I had to leave $1000s of dollars of items behind. I can get you a list of all of those items.
From Palm Desert CA, my items were brought to Los Angeles and placed in storage until Sept 16 or so.
Then my items went to Hayward CA as Loadrans LLC has an office there.
It looks like the items were stored and then transferred to another truck (two transfers and two storages to this point).
The items then went to Idaho for some reason - Loadrans LLC was supposed to deliver to my house in Canfield OH on Sept 17. Through 100s of phone calls, emails, texts - everyone involved was lying to us.
At some point Loadrans LLC transferred my items to two truck drivers. Either they worked directly for Loadrans LLC or they were contracted - so now we are up to three transfers.
Supposedly the truck arrived in the area during the evening Sept 19 or the morning of Sept 20. The driver (some guy named Shawn or Sean) claimed they could not bring the truck down my street.
They wanted another $2000 (of course, in CASH). Another total scam and they were holding my items hostage.
The idiots still transferred all of my items to a U-HAUL Box Truck, so this would now be FOUR transfers.
The guys showed up, I paid them the balance of $4651 plus the extra $2000 in cash (they would only accept cash) and they began to deliver my items. I paid for white glove pick up and delivery service that included disassembly at pick up and assembly at delivery. These guys had absolutely no idea how to assemble anything, plus half the stuff was busted.
In conclusion - Box truck to storage, some other truck to another storage facility, some truck to Idaho, another truck to this area, then a U-HAUL for delivery.
In total Loadrans LLC did over $100,000 of damage to my items and personal property.
They have offered me a measly $200 in compensation, which I declined.
The head of their claims office is some person named Kate +1 (20*) ***-**** /claims@***.info and info@***.com
Of course, she doesnt work anywhere close to Los Angeles, so this is just another con job by Loadrans LLC. These people need to be shut down.
They bait and switch customers and no one has any recourse. They will not give refunds or accept claims.
- Loadrans llc did over 100
- Scam people
- Both loadrans llc and coastal moving services are fraudulent
Preferred solution: Full refund
User's recommendation: NEVER use Loadrans LLC or Coastal Moving Services
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Coastal Moving Services and Loadrans LLC are subject to federal moving regulations under the Carmack Amendment. This law requires interstate movers to compensate customers for damages to goods during transport.
The contracts were vague and misleading about liability and violated federal law by failing to clearly disclose my options. Fraud has also taken place based on their misrepresentation of services, particularly when Coastal Moving Services posed as a full-service moving company when they were only a broker. Fraud claims allow me to recover punitive damages in addition to my actual losses. Since Loadrans LLC and Coastal Moving appear to use multiple business names, that pattern shows bad faith practices.
It’s concerning that CSI Pros is trying to intimidate me with a cease and desist letter instead of addressing my claims. This is simply a scare tactic to deter me from pursuing further action and doesn’t stop me from moving forward.
Federal Law also REQUIRES a neutral arbitrator to be agreed upon ALL parties involved. A NEUTRAL arbitrator still has not been offered.
Federal Law “By federal law, moving companies MUST participate in a neutral third party arbitration program to resolve claims of lost/damaged goods or allegations of being overcharged for services. Participating in this program and naming an arbitration provider is also required when renewing your Department of Transportation (DOT) license and Motor Carrier number with the Federal Motor Carrier Safety Administration (FMCSA).” Loadrans LLC of Los Angeles CA and Coastal Moving Services of Boca Raton FL have denied all claims and refuse to participate in any type of arbitration or mediation program as required by Federal Law.