Loadrans

I started out with safeship which was a broker big mistake the rip-off began from day one after they promised me the world low bid me and then screwed me . I was transparent about everything I told him exactly how much I had and what I had then they Source out everything they probably go for the cheapest they could find so I ended up with this company .These are not professional movers they were day laborers didn't give a *** about anything .I told these people I had Collectibles fragile Collectibles they treated them like rubbish everything's broken they don't care they lie they play games like one person pretends to be a good cop the other one's a bad cop they tell you your a VIP when actually it's crap service you get guys that don't even want to be on the job that give you a hard time complaining they are not getting paid enough and argue the whole time they're there after you've paid tens of thousands of dollars for this move .

Basically they're just day laborers really know nothing about moving .They pack the trucks with the delicate stuff on the bottom the heavy stuff crushing it . When they open the back of the U-Haul trucks it look like a little kid threw in their toys things were sideways upside down there were no straps holding anything in it was shameful . I have so much damage it's not even funny and I don't even think they're going to cover their damage because it's all a game they don't give a damn. stay away from these people don't use a broker go straight to a credited moving company.

The people that picked up my stuff in California part of this company were crap they didn't wrap anything they charged me for packing everything's in paper they put all my tiffany lamps in a box with no wrapping we know what that look like when it got here they broke chairs they broke tables unreal everything was marked fragile .I guess nobody knows how to read or they have such good insurance they don't give a damn. They strong arm you for money . It's one price and then it's a whole nother big price. They probably already know that it's going to be a crap job maybe throw out some insurance claim money and go on to the next person because they already made their money.

We'll see if they pay up on all the damage somehow I think they'll weasel the way out of it like they've done through this whole thing of being not responsible . Worst experience ever I have had four coastal moves and one European move never been through anything like this. Everything so outsourced that nobody knows what the other person's doing they're accounting people didn't know I paid it was just a fiasco and every possible way . They should all burn in *** They also offer a discount if you give a review and they want you to write what they want you to write so any good review they have most likely has been paid for.

These are only a few of my photos I have over 100 other items that are damaged I haven't been able to go through everything yet there's so much. And they say file a claim you know how tedious that is going to be and they're probably not going to cover anything.

move details: washington state to illinois, long-distance relocation

summary: extortion, contract fraud, and hostage tactics

loadrans llc operates what appears to be a fraudulent moving scheme designed to extort money from customers whose belongings they hold hostage. this company should be avoided at all costs and potentially investigated by authorities.

how the scam works

we never contracted with loadrans llc. we hired transport america moving services, but loadrans secretly processed our payment and took control of our belongings without our knowledge or consent. they then held our possessions hostage to extract additional money.

fraudulent business practices

contract manipulation:

took over our move without disclosure or consent

initially processed payment, then refunded it to demand cash wire transfers

sent us a completely new contract with their name while holding our belongings

refused to honor the original contract terms we agreed to with transport america

deliberately misled us about contract details and refused to provide copies

we were forced to secretly photograph contract documents when they weren't looking

extortion tactics:

held our belongings hostage for 25 days

refused delivery unless all fees were paid via untraceable wire transfers

violated contract terms that allowed credit card payments

refused to provide proof of any legitimate contract or authorization

identity fraud:

actively impersonated transport america in phone calls, emails, and texts

when confronted about this deception, they admitted to the impersonation

used this false identity to maintain control over communications and payments

lack of transparency:

would not provide documentation showing their relationship with transport america

operated in the shadows without customer knowledge until problems arose

used deceptive practices to force wire transfer payments

delivery disasters

after being forced to wire money under duress:

delivered belongings in two separate shipments over 25 days

multiple items were lost or damaged

delivered wrong items belonging to other customers

we had to locate other victims to exchange misdelivered belongings

red flags - classic moving scam

bait-and-switch: takes over contracted moves from other companies

payment fraud: demands wire transfers after processing credit cards

contract deception: misleads customers about terms and refuses to provide copies

identity fraud: impersonates other companies in communications

hostage tactics: refuses delivery until additional cash payments made

no transparency: won't provide legitimate contracts or authorization

poor handling: lost items, wrong deliveries, damaged goods

warning to others

loadrans llc appears to be part of a sophisticated moving scam network. they work with companies like transport america to deceive customers, then hold belongings hostage to extract money through wire transfers. this is likely illegal and should be reported to authorities.

if you encounter this company:

do not wire them money

contact your state's consumer protection agency immediately

file complaints with the fmcsa and better business bureau

consider contacting law enforcement

recommendation

never do business with loadrans llc under any circumstances. this company appears to operate through fraudulent means and extortion. protect yourself and your belongings by choosing legitimate, licensed moving companies with verified business practices.

would i recommend? absolutely never.

would i use again? this company should be shut down.

Scam and Fraud Complaints versus:
Broker - Coastal Moving Services of Boca Raton FL
Moving Company - Loadrans LLC from Los Angeles CA and Hayward CA
(also goes by Rapid Response Moving and California State Moving)
Pertaining to: Residential Move from Palm Desert CA to Canfield OH
Complaint of Fraud against two companies:
1) Coastal Moving Services, 5455 North Federal Highway, Suite 0, Boca Raton FL 33487
info@***.com / (561) 556-****
2) Loadrans LLC, 1601 Perrino Place, Suite D, Los Angeles CA 90023
loadrans@***.com / (800) 989-****
Also: Loadrans LLC, 1946 Sabre Str, Hayward CA 94545
Also goes by Rapid Response Moving and CA State Moving Services (why do they have so many different names?)
Additional phone numbers for Loadrans LLC: (347) 977-****; (561) 221-****; (321) 396-****; (772) 742-****; (510) 936-****;
Additional Emails Addresses for Loadrans LLC:
loadruns@***.com; sfloadransllc@***.com; calstatemoving@***.com
claims@***.info; info@***.com
First, I am an elderly gentleman with severe disabilities.
I contacted Coastal Movers out of Boca Raton FL. A guy named Michael Presley gave me the originals quote and he also said that Coastal Movers had their own fleet of trucks and that they had a huge storage facility in Cleveland.

Once my items were picked up, they would go straight to Cleveland for storage AND all I had to do was to give 48 hour notice before delivery. I sent them a deposit and it was all a lie. Coastal Movers is only a broker, with no trucks, or warehouses. Coastal brokered this to Loadrans LLC.

Two days before Loadrans LLC was to pick up my items in Palm Desert CA they (unfairly) jacked our price up an additional $7000. Unbelievable - they knew my back was up against the wall and I needed to leave in a few days.
Anyways, Loadrans LLC showed up in a BOX TRUCK. The truck did not fit all of my items and I had to leave $1000s of dollars of items behind. I can get you a list of all of those items.
From Palm Desert CA, my items were brought to Los Angeles and placed in storage until Sept 16 or so.
Then my items went to Hayward CA as Loadrans LLC has an office there.

It looks like the items were stored and then transferred to another truck (two transfers and two storages to this point).
The items then went to Idaho for some reason - Loadrans LLC was supposed to deliver to my house in Canfield OH on Sept 17. Through 100s of phone calls, emails, texts - everyone involved was lying to us.
At some point Loadrans LLC transferred my items to two truck drivers. Either they worked directly for Loadrans LLC or they were contracted - so now we are up to three transfers.
Supposedly the truck arrived in the area during the evening Sept 19 or the morning of Sept 20. The driver (some guy named Shawn or Sean) claimed they could not bring the truck down my street.

They wanted another $2000 (of course, in CASH). Another total scam and they were holding my items hostage.
The idiots still transferred all of my items to a U-HAUL Box Truck, so this would now be FOUR transfers.
The guys showed up, I paid them the balance of $4651 plus the extra $2000 in cash (they would only accept cash) and they began to deliver my items. I paid for white glove pick up and delivery service that included disassembly at pick up and assembly at delivery. These guys had absolutely no idea how to assemble anything, plus half the stuff was busted.
In conclusion - Box truck to storage, some other truck to another storage facility, some truck to Idaho, another truck to this area, then a U-HAUL for delivery.
In total Loadrans LLC did over $100,000 of damage to my items and personal property.

They have offered me a measly $200 in compensation, which I declined.
The head of their claims office is some person named Kate +1 (20*) ***-**** /claims@***.info and info@***.com
Of course, she doesnt work anywhere close to Los Angeles, so this is just another con job by Loadrans LLC. These people need to be shut down.

They bait and switch customers and no one has any recourse. They will not give refunds or accept claims.

We got dumped with Loadrans when Coastal outsourced them for our move. Got hit with a much higher quote for our move as Coastal was not clear on how much storage space was a part of the agreement we made.

In addition to that they left the space an absolute mess, leaving the neighbors to have to clean up after them.

When they finally got to the new location (they arrived when it was almost dark out), a lot of our stuff arrived damaged. My work desk and many of our family antique furniture were ruined beyond repair. Boxes that were clearly labelled to contained fragile contents weren't treated with care and often appeared crushed, punctured, and their contents clearly destroyed.

Even with adequate insurance and Loadrans' initial policy taking effect for cases where larger articles of furniture were damaged due to their negligence, we saw no compensation or any form of relief for the damages done. Plus, second time they made a mess that we needed to clean up at the dead of night to not get charged for littering where we live at.

I cannot rate this company as there are no negative stars. The original contact with Safe Ship was a low-balled offer.

Then the shipper Loadrans doubled the price. Bad!! It took 2 weeks for delivery to come and then we found out that 1/3 of our belongings were delivered to someone else with no explanation and no resolution as to when we will get any of this back. It has been a month and we still do not have an answer.

I have moved alot and never had this bad of an experience. the lies and lack of communication are deplorable. We are at 15000.00-20000.00 in lost furniture, personal items, clothing, boxes of dishes and kitchen items. Where are these things?

No answer from mangement. There has to be a bill of laiding as to where they were delivered.

No information, no communication, no answers. some of these Items are family heirlooms and this company does not care!

These people should be in jail. My quote started out at 760 feet of space; then when they arrived, I needed 1,600 feet of space, and they said only 2/3 of my stuff would fit in the 1,600.

The cost went from $4,800 to over $12,000, mind you for 2/3 of my belongings. Then when my 2/3 of my belongings arrived, my 82-inch TV was shattered, my beautiful Italian king bed was sliced to pieces, my white couch was also sliced to pieces, obviously with the knives they opened the packaging with. My other queen bed was absolutely destroyed, not even able to assemble it in. I have yet to unpack the small glassware, dishes, kitchen utensils, etc.

I'm sure it's a disaster. These are bait-and-switch criminals; they are horrible. They are liars. I believe they’re foreigners, and they probably don't even belong in this country.

Let me be really clear about something: I was an idiot to use them—absolutely the worst judgment of my life, making an insurance claim, and we all know how that will go.

Do not use these people. They literally should be prosecuted for the way they do business.

Hi Loadrans Admin.

I know the heading says pissed customer and that was not the heading I would choose we are really heartbroken and just trying to get the piece back.

Some one needs to track each location where the truck did drop offs across the country and any warehouses or the truck they used to put the items in a small u-haul to take it up the hill.

I have been trying to reach someone in person on the phone or over email since June.

I have used your service two times and this last time was a serious heartbreak that I would like to correct if possible. My client Nellie Hudson had me hire your team and move personal items from:

5/23/25 Ahmed Moving Express 17 Paul Drive San Rafael, CA 94903

TO:

6/26/25 73 Sargeant Drive Mt.

Desert, Northeast Harbor, Maine

The one item that did not arrive was their most expensive piece of furniture a brass base for a lighthouse lens they use as their main piece in their living room which was to arrive in Maine since they sold their home in Marin County.

The piece is worth $20,000 and is irreplaceable. The table base did not arrive the lens did.

I have been trying to connect with someone by phone, put a claim in or email and so far I have spent 10 hours on this and no one has gotten back to me.

I NEED THE PROJECT OR JOB NUMBER TO PUT IN A CLAIM THROUGH THE INTERNET -

CAN ANYONE HELP ME PLEASE???

I had the worst experience

I had the worst experience. I was shipping building materials and appliances to California for a construction project.

I told them to bring a palate jack as a fridge and the stove were on palates. The movers that showed up had no idea that this was needed and it was a mess. The bigger issue was the delivery and ultimate theft of the shipped goods. The delivery was 1 1/2 days late- the driver showed up to my property at 11:30 pm and needed help unloading.

We felt that he might be intoxicated as he was so erratic.

He actually physically threatened the builder and his brother. The stove never made it to the delivery. It was worth quite a bit. Everything was boxed up and we did not discover that the stove never made it from Portland to California until some months later when the builder was unboxing items.

Now I am in the process of filing police reports for felony theft and reports to the FMCSA Federal Motor Safety Administration.

Nightmare. Honestly.