David E Ree

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Would not back Warranty

2.1
LL Flooring - Would not back Warranty
I bought laminate for my den. when putting it down I found that it would stay together. I then had a pro flooring come in and take it up, and put it down once more they had same problem. I was never give a copy of warranty by LL flooring. I filed a claim they ask pics which I sent to them. they told me I had to have the floor inspected which cost 600.00 out of my pocket now I paid 1200.00 for laminate, and 1500.00 for contractor to take up and put back down now they want me to put 600.00 in the floor. It is dream Home. Also the inspector will a mim of 120 days. I have contacted the store 8 times for help no luck they will not even call me back, and sent e-mail to home office in Richmond Va they will not e-mail me back. If I would have seen the Warranty I would not have got this junk. I also did not ask for refund just a store credit. This flooring will not stay together long ways or width
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User's recommendation: Go to lowe's Home Depot, or empire do not buy from LL flooring

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