Lkq Corporation
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milpitas, CaliforniaWrong parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems issue with lkq santa fe california location
Hello, we had a very bad experience with the Santa Fe Springs location in California. We have been clients of lkq for about 15 years and until a month ago they changed the place to pick up our orders, we found that they give us parts that are not ours.
, free parts without invoice and our orders that are what we really need are incomplete. So we went to talk to the general manager named Steven, who did not answer us and does not answer our calls and also called us cheats when he knows that we honestly return the parts that he gave us for free., We currently have a small debt to it. Which we do not want to pay until they complete our order or give us credit for the parts that they did not want to give us, in addition to the fact that by order or support of Mr.
Steven they do not want to accept our returns we do not know where else to go to resolve our complaints I hope someone of you can listen to us. Thank you
- Excellent inventory excellent sales team
- Warehouse and general manager of santafe springs
Preferred solution: Apology
I haven’t gotten a call back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Marshall, TexasNeed most recent Statement
Preferred solution: A current Statement for our Account to pay on
Won't refund nor replace
- Used to be good
- Everything is bad now
- Will face big lawsuits
Preferred solution: Deliver product or service ordered
User's recommendation: They have no warranty at all for their parts even they claim so
Slow refund process and incorrect refund amount
User's recommendation: Long wait if you need a refund and don't expect to get all your money back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasCheck on a part for a 2006 Toyota Avalon XLS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Madison, AlabamaPoor Service/Unacceptable delays in the delivery of parts
Preferred solution: Deliver product or service ordered
Thieves
- Fee to get in and environmental fees
- Please pickup core
Preferred solution: Let the company propose a solution
User's recommendation: Watch what the charge you for
Try to take a part back a transmission pan
Preferred solution: Full refund
User's recommendation: Go go to a different junkyard
I received the wrong transmission
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReport Houston northville general manager personal
- Customer service
- Treatment
Preferred solution: Price reduction
User's recommendation: Better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to set up a commercial account
Preferred solution: A phone number
I would like to fill a complant
Preferred solution: I need to talk to someone about a matter please give me a call 4233209126 Terry
Charges
User's recommendation: Price plus tax . All the add on points to price inflation.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.