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I would never recommend any purchases through Livingsocial. Customer service takes between 30 mins - 1 hour to reach a rep on the phone. When I asked ot speak with a manager, I was put on hold for an additional 15 mins for my request to be denied. Then they tell me they can only give me 'deal bucks' credit on their website instead of a refund of my money EVEN IF THE COMPANY THEY ADVERTISED FOR IS OUT OF BUSINESS. I am unable to get manicures for...
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1.0
I didn't like
  • Customer service and poor refund policy
#881030
I have purchase 3 goods on 30 Sep 2014 in Living Social Website, the online information show that all thing will delivery within 3 days. However I wait until 8th of Oct 2014, still not yet received the goods, I try to write to them, on 8th of Oct 2014, however no response until 10th of Oct 2014, I try to call them, no one answer the call, the operator keep on repeating the lines currently was busy, please call back later. I unable to get them...
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#544739
I ordered two bracelets through a Living Social deal. One is meant to be a present and the other for self. Never received bracelet and gift was never received by recipient. Living Social FINALLY agrees to refund the money but it is in Living Social bucks! Which are useless to me because they don't have any deals in our area. I'm turning it over to my credit card company and letting them sort it out. By contrast with a Groupon purchase, I...
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#544697
Ordered a lace dress over 2 months ago, no way to track it, told them to forget it and still no refund after all this time. Needless to say, they have not responded. I strongly recommend that everyone stay away from purchasing anything from Living Social....OK, can't submit without at least 100 words so what else does anyone need to know? The price was $22 (should have known too good to be true), but the fact that they have not responded at...
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I bought a voucher for "Haute Hair" from Living Social to get my hair done. The merchant from Haute Hair was paid before I could set up an appointment and whoever got my money has decided that they don't want to do my hair. They will not return my calls and have quit their job at Haute Hair. I am told I cannot get a refund. Living Social will not give me my money nor will they give me credit. This is a scam and people need to be aware that it's...
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#338834
I purchased a fishing trip for my husband through Living Social for $200. The vendor was uncooperative and would not return phone calls in order to set up a date. The trip was to be scheduled during our winter stay in Florida. The time has come and gone when the timing would work. Living Social would not stand behind their merchant and would not refund our money or transfer the voucher to a different service. I am out $200. Before you buy...
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I purchased a voucher for window cleaning from What A View Window Cleaning and it was supposed to be good until Feb. 23, 2013. Well, I have been calling this company for the last week and e-mailed them and they will not return my call. So I called Living Social and they said that they could not refund my money because it has gone past the 7 days since purchase. What good is a deal that is suppose to be good for 6 months, you decide to use it...
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They advertised a facial deal, the owner did it knowing she was going to be out having a baby and wouldnt even be available for over 1 month. After going back and forth via email which is the way she did appointments I hear back over a week later with a time and date two months later. I rearranged my schedule, paid a babysitter only to watch her do facials on her friends for an hour. I tried to get a refund and living social says I was out of...
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#311752
I unfortunately purchased a voucher from a vendor that was obviously not prepared to provide a service. She ran a living social ad knowing she was having a baby and would not be able to follow through. After weeks of going back and forth received an email giving me a time and date for appointment. Rearranged my schedule and hired a sitter sat outside the business for an hour with no service performed. Asked for a refund, was giving a...
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#310444

I just want the company to take me off their email list! I can not connect to any link that will allow me to tell them to stop sending me emails . I made one purchase and found out it really was not a purchase but a "vaucher" for a product. I don't want anything to do with this company ever! Now I have to make up the deficet from 91 words to a minimum of 100 also kin of silly but I do understand if somone has a real problem you would want...
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#310183