Skip to content
Livermore Subaru

Livermore Subaru

www.livermoresubaru.com
What is your customer experience with Livermore Subaru?

Livermore Subaru Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Livermore Subaru has a 2.0 star rating from 1 review with an unfavorable rating distribution; consumers report dissatisfaction and note a low price level.

Positive Feedback

The single review notes a low price level for this location.

Negative Feedback / Risk Areas

  • Poor customer service and slow or missed callbacks are a primary Livermore Subaru customer complaints theme.
  • Service delays and appointment availability left the reviewer waiting and frustrated.
  • Vehicle reliability issues reported, including recurring check engine and traction control faults and early rust.

Key Takeaways for Future Customers

  • Read Livermore Subaru reviews before buying and verify warranty coverage for potential lemon issues.
  • Confirm service appointment times and follow-up procedures to avoid long waits.
  • Inspect vehicles carefully for rust and recurring faults during test drives and delivery.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
jason j Wkh

Possible lemon

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • At 16,250 miles, engine light & traction control fail.
  • Exhaust removal and front-end work.
  • Service delays; rust spot by windshield; lemon concern.

My Forester has been great until it hit 16,250 Miles. I have had check engines lights going off and the traction control system tells me it has been disabled.

I brought the car back to Livermore Subaru to have it repaired.

They told they had to pull the exhaust system off and drop the front end to check every thing out. That is not what i want to hear happen to my 16,250 mile forester. This seemed to fix the problem for a week.

On thanksgiving the check engine lights came back and the traction control turned back off . I called the livermore store to bring it back.

The operator told they could not get it in till latter that week. on 12/5/19 at 2 o clock i showed up at this location, where what looked to be the service manger was behind the service counter, he told me he would get someone to help. After a half hour of waiting and watching the survive staff just walk by without saying a thing. I left super pissed.

I called in on Sunday and talked to the sales manager on staff, who assured me the survive manager would call me back to get this resolved. Little to my surprise i have not heard anything from this location.

So ya pissed customer here. Not really because Livermore service is understaffed and overwhelmed but because this

forester seems to be A LEMON.

O ya i forgot the spot of rust that has been forming right above the windshield sense i got the car.

Apparently that is unfix able.

One more code. and i will want Subaru to Buy this car back as a lemon

Loss:
$350000

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article