New Reviewer

To purchase R.E. Which you own.

All I get is Run-Around-Allow me communication with R.E. Property Asset Representative-Please..........865-254-****. -Duke Morton.
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ID
#2397046 Review #2397046 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Preferred solution
Please have a R.E. Manager-contact me RE:4008 Deerfield Rd. Knoxville, Tn.-% Duke Morton-865-254-2681.
New Reviewer

Live Well refuses to release insurance funds after home repair

Home repair due to hurricane Florence-repairs done but Live Well will not release funds
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ID
#1477091 Review #1477091 is a subjective opinion of poster.
Cons
  • Stonewalled and given lame excuses for lack of service
Reason of review
Poor customer service
Loss
$11
New Reviewer

My application was withdrawn agent never call to let me info

My agent Justin Golden was very helpfull while I was submitting financial information and documents I needed to complete my application. He contacted me at least once a week with a progress report. All of a sudden after two weeks I have not received an update. I tried calling I sent text messages and emails and received no replies.I hadto call his manager to learn that my application was withdrawn. I have to say is was very rude that Justin could not contact me himself so that I could investigate other alternatives for my situation.
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ID
#1399225 Review #1399225 is a subjective opinion of poster.
Location
Hartford, Connecticut
Service
Live Well Financial Customer Care

Circus

Clowns do not waste your time they have no clue what to do four mos.no deal in my home 50yrs but took four mo and1 day before sigining theysay i need to add another person name to my home yeah are you kidding me! Wtf
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ID
#1271707 Review #1271707 is a subjective opinion of poster.
Service
Live Well Financial Customer Care
Reason of review
Poor customer service

Bad company for financing home

i applied for a Reverse Mortgage Loan with Live Well Financial. After the initial information was exchanged, I was told that i had qualified the financing. i was set up with a representative to come to my house to sign the application. i waited for 2 hours and he was a no show. i call my contact, Kareem to let him know. He apologized and rescheduled for the following week. Again, i waited and another no show. i called and let Kareem know that i had wasted not one but two days of my time. i again rescheduled and this time he did show up and i signed the required papers and wrote him a check for the amount required. Next was the counselling that i was required. Again, i fullfilled this requirement and made another payment for this. Next i had my house appraised by their person. After all was done, i am then informed that i didn't meet the requirements and i will admit, and also i informed Kareem tbat i was late in paying my taxes on the property. I am out the money on the appraiser, the councelling fee, and the loan person that came to my house for signature. I've called 2 days in a row and left a message for Kareem to call me to let him know that i took care of my taxes but he won't or hasn't returned my calls. Guess i'll find another Financial Institution. Not a good company! Look elsewhere!
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3 comments
#1626716

I have been thinking about a reverse mortgage with Live Well Financial. Has anyone ever dealt with Trever Roe? He is my "contact person".

#1430795

I will absolutely advise ANYONE contacting this company to understand...that in my opinion, they are SCAMMERS! These IDIOTS contacted me, through mail, to tell me that I could qualify for a Refinance of my home loan for $139,000 at an APR of 3.937%.

Sounds great huh? Except that I currently have an APR of 3.75% and have UNDER 10 years to pay the whole house off! Do you see how I consider these IDIOTS scammers?! Who in their right mind would pay for another 30 years when they only have 10 more to go?

Who in their right mind would pay a HIGHER APR than they already have?

Exactly, only those they can scam! Don't call them...or at least...read some of the other comments/complaints about this "company".

#1577924
@PissedConsumer1430795

its not a scam, its just call junk mail and you are over reacting. do you leave mean reviews for all the credit card companies that send you "pre-approval" letters?

it's basically the same thing also, there are people who do refinance and get a higher interest rate because there is more than one way to save money with a refinance. I don't believe you are aware of all your options and that's why it's important to speak with a licensed professional about your options

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ID
#1067018 Review #1067018 is a subjective opinion of poster.
Reason of review
Poor customer service

Live Well Financial - Customer Care Review from Indianapolis, Indiana

They have strung me along since the first of Aug. Now it's Oct and still problems. They are incompetent people or just liars. They keep bringing up my X husbands tax issues. It has nothing to do with me Sent me a paper in my X's name and address from IRS. I have talked to the IRS 4 different times. The head person inn charge of liens at the IRS. ,a advisor dept, another IRS and they say I'm in the clear, the IRS. I knew I was or wouldn't have. Signed divorce papers and my tax attorney saying your house is in the clear. Title company says I'm in the clear. Plus everyone at the IRS. These people at Live Well Financial are scam artist. The are crooks. I am going to go to the attorney general of there state and report them. They are not honest people. They have no clue as to what they are doing. I would not recommend them to anyone.
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ID
#930612 Review #930612 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Live Well Financial Customer Care
Reason of review
Poor customer service
Junior Reviewer

Different kind of ride

Don't make the mistake I did by going to Live Well Financial and for God's sake don't use a loan office named Carol. I wanted a reverse mortgage and I am almost 67 years old.After weeks of dealing with her then she decides she is going to another company and taking my file with her.Not the way it happened at all. I haven't heard from her in almost 2 weeks and so much for taking my file with her. All she can do is brag about how good she is. Stay away from Live Well.
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ID
#807935 Review #807935 is a subjective opinion of poster.
Location
Walnut Creek, California
Cons
  • Braggart which my loan officer is
Reason of review
A new loan officer through another company

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