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2.1 Based on 17 reviews
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  • Customers like
    • Poor customer satisfaction 1
    • Sales person needs training of manners 1
  • Customers don't like
    • Service 5
    • I just dont want to go back to the store 3
    • Workmanship 3
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I purchased a diamond pendant and necklace from Littman Jewelers for my wife last June. In December, during her third time wearing the necklace, the clasp on the chain broke and the pendant fell off. We weren't aware of the clasp breaking until we arrived home and were changing. We searched her clothes, coat and the car hoping to find the pendant, but were unsuccessful. I purchased the care/protection warranty with the piece, as well as, other... Read more

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Lifetime warranty garbage they offer is total scam. Getting major run around for a piece bought last summer that fell apart. Tungsten wedding band...quality control failed on this sucker. They take it in and let you think it's covered....yeah right. Nothing but a run around since. No calls to you btw....you chase them around. The people that work there are also very rude and inconsiderate of anything but making a sale. Customer service is a lost... Read more

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Late last December (2015) my fiance bought an engagement ring from a Littman location near by and bought the Lifetime Care Package with it. After proposing we bought the ring to the location to be resized only to find out they would be closing in the middle of January (less than 3 weeks from the time it was bought) . There is not another location within 50 miles of where we live so I was unable to take the ring for a 6 month inspection.... Read more

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Bought 2 silver neck chains at mall greensburg pa in May. Didnt bother to check my slip, do to backpain had to have surgery needless to say i was laid up for several months didnt not check slip until just recently. They charges 19.95 twice one for each neckchain. Was not even ask if i wanted lifetime care plan, Rhoda & Lynn charge me. I will be going to Littmans to let them know about this. Probably will not get my 39.90 back cause its been... Read more

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Just purchased a locket and a bracelet for my wife for christmas in the poughkeepsie galleria location. The women who helped my daughter and I was courtious and helpful. There was no high pressure and she was so sweet to my daughter. Again no pressure to purchase the lifetime warranty. I was happy to find such help on a mall jewelry shop outside of my home town preferance.

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I boight a necklace. I open the box. It was dirty after waiting a half hoir to be cleaned. Why did it need cleaned? The chain keeps knotting and cant wear. Returning today,

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My husband got my engagement ring at a Buffalo, NY area Littmans and then we got our wedding bands there also. Not quite 2 years later I noticed a stone was loose in the quad setting of my ring. It was 4 smaller diamonds set in a square so it looks like 1 large stone. We brought it in and were initially told they'd send it to their jeweler to be repaired. We came to pick it up and were told it can't be fixed! They said (as I've read here many... Read more

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Paid off ring in full,,, now they say I owe additional $170.00. Bait and switch tactics,,,, BUYERS BEWARE Read more

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I am writing this review not because I think this company will change but because consumers need to be warned of their disgraceful business practices. A few years back I thought it would be a good idea to open up a line of credit through Littman's considering my family spends THOUSUNDS of dollars a year on jewelry. Some purchases included my wife's wedding ring set, my wedding band, 24inch gold necklace along with 2 gold charms, and numerous... Read more

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Towson mall location sales people are very rude Read more

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