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Little Caesars Canada

Little Caesars Canada

littlecaesars.ca
What is your customer experience with Little Caesars Canada?

Little Caesars Canada Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Little Caesars Canada has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Price, Unexpected this from.
    Cons: Good location, Horrible food and worst customer service, Its a rip off ur special.

  • Recent recommendations regarding this business are as follows: "Buy something eles these restaurants have gone down hill, very dirty", "I ll never recommend this company ever again tonto people", "No in a million yrs", "Have customer service number on there piza order app. One that handles all issues.", "small pest".

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Media from reviews

Little Caesars Canada - Bandaid in food
Little Caesars Canada - Bandaid in food - Image 2Little Caesars Canada - Horrible pizza where is the sauce and cheese on the pizzaLittle Caesars Canada - Horrible pizza where is the sauce and cheese on the... - Image 2Little Caesars Canada - Horrible pizza where is the sauce and cheese on the... - Image 3Little Caesars Canada - Horrible pizza where is the sauce and cheese on the... - Image 4Little Caesars Canada - Horrible pizza where is the sauce and cheese on the... - Image 5
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Show reviews that mention
pizza customer order pizzas small insect little caesars service bread store cheese
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Joe T Caw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Bandaid in food

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Little Caesars Canada - Bandaid in food
Little Caesars Canada - Bandaid in food - Image 2

I was at little ceasars on Monday and after we ate quite a bit of the food i found a bandaid in the bag, I called the store and the guy said ohh ya I lost that somewhere, I feel like he placed it there because I asked for fresh bread, it doesn't look like it fell off his hand into the bag, also why are they not wearing gloves, this seams so unprofessional to me with all the covid stuff that just went by, the manger called me a few mints later apologizing for this disgusting situation, he offered me 3 free meals, but why would I want free food from a business that is so dirty and let's people with bloody cuts on there fingers touch the food,if he didn't realize his bandage was missing then he was touching other customers food with his dirty hands, i have a very big following on tiktok and Instagram and im thinking to post these pictures and my story if there isn't something done to compensate my family for eating this disgusting food

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User's recommendation: Buy something eles these restaurants have gone down hill, very dirty

Erika S Gzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

Horrible pizza where is the sauce and cheese on the pizza

Horrible dried-out pizza. Where is the sauce and cheese?

Please, from Drummond Rd, Niagara Falls, Ontario, Canada. Don't go there! Horrible, a rip-off. I deserve a full refund for 2 stuffed crust pizzas.

And where is the sauce and cheese on the pizza? I would like my pizzas refunded ASAP.

I'm pissed off at these people who run the company, and a customer is always right and should be refunded the money back. I'm going to call the Better Business Bureau and get my money back in my bank account, okay?

View full review
Loss:
$27
Cons:
  • Good location
  • Its a rip off ur special

Preferred solution: Full refund

User's recommendation: I ll never recommend this company ever again tonto people

Shawn k Fzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Markham, Ontario

Unfortunately, upon opening the boxes, we discovered a small insect in the food.

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Little Caesars Canada - Unfortunately, upon opening the boxes, we discovered a small...
Little Caesars Canada - Unfortunately, upon opening the boxes, we discovered a... - Image 2

I am writing to express my concern and disappointment regarding our recent order. On November 9, 2024, we ordered four pizzas from Little Caesars.

Unfortunately, upon opening the boxes, we discovered a small insect in the food. This was a very unpleasant and unacceptable experience, especially as we had gathered with family and friends for a meal. Due to the contamination, we were unable to eat the pizzas and ultimately had to throw them away. We did not expect such an incident from a reputable brand like Little Caesars Pizza and it has left us deeply disappointed.

Attached is a picture of the insect for your reference. We hope you take this matter seriously and take steps to prevent such incidents in the future.

We request a prompt response regarding any possible action Little Caesars Pizza plans to take, and we would also like to send this to Food and Safety in order to address this issue and restore our confidence in your brand. Sincerely,

View full review
Loss:
$49

Preferred solution: Full refund

User's recommendation: small pest

1 comment
Guest

My personal account was suspended recover my account

Erika S Gzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Etobicoke, Ontario

Horrible pizza where is the sauce and cheese on the pizza

Unfair i deserve a full refund for my pizzas I'm going to say to people not to go there at Drummond road an lundys lane CEARSRS pizza store to everyone i know an tell pizza pizza rt beside the other corner that there the best now because I've had awesome pizzas from pizza pizza ok refund my order for 2 medium stuff pizza prezzie cheese sauce and pepperoni ok the whole pizza was died out an taste like the cardboard box

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User's recommendation: No in a million yrs

Shawn k Fzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unfortunately, upon opening the boxes, we discovered a small insect in the food.

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Little Caesars Canada - Unfortunately, upon opening the boxes, we discovered a small...
Little Caesars Canada - Unfortunately, upon opening the boxes, we discovered a... - Image 2

I am writing to express my concern and disappointment regarding our recent order. On November 9, 2024 , 5261 Hwy 7 we ordered four pizzas from little caesars

Unfortunately, upon opening the boxes, we discovered a small insect in the food.

This was a very unpleasant and unacceptable experience, especially as we had gathered with family and friends for a meal.

Due to the contamination, we were unable to eat the pizzas and ultimately had to throw them away.

We did not expect such an incident from a reputable brand like Pizza little Caesars and it has left us deeply disappointed.

Attached is a picture of the insect for your reference. We hope you take this matter seriously and take steps to prevent such incidents in the future.

We request a prompt response regarding any possible action Little Caesaes Pizza we also like to send this to food and safety, take to address this issue and restore our confidence in your brand.

Sincerely,

View full review
Loss:
$49
Pros:
  • Unexpected this from

Preferred solution: Full refund

User's recommendation: very disappointed

Angelica Anz
map-marker Toronto, Ontario

Anybody home...

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Updated by user Mar 01, 2025

No one contacted me...crickets..... little Ceasars cystomer service and the manager is a joke...

Original review Feb 14, 2025

They talk, they listen? Then...

nothing. .. no call back as they say no.nothing...

nobody called me yet. Nothing...

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Anonymous
map-marker Cornwall, Ontario

Order went to wrong address

Was give excuses and run around. Took close to a hour to get to the correct person to handle issue. Not customer service friendly.

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User's recommendation: Have customer service number on there piza order app. One that handles all issues.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cambridge, Ontario

Complaints

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Contains 4 confidential files for company representatives

Sat oct 19th i ordered a med stuffed crust pizza and stuffed crazy bread it was awful like a teenager threw it togethwr way to much parmason cheese there was tons in box made us sick and your customer service call man hung up on us because i didnt no the postal code we bought at 175 Beverly st cambridfe ont canada N1R 7Y9 I Spent over 34 dollars on garbafe can i please have a new pizza thanks Melanie Robertson 108 Ballantye ave cambridge ont canada N1R2S6 tganks

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Michelle M Vbb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Catharines, Ontario

Overloaded Cinnamon Bites

Little Caesars Canada - Overloaded Cinnamon Bites
Little Caesars Canada - Overloaded Cinnamon Bites - Image 2
Contains 1 confidential file for company representatives
Updated by user Feb 22, 2024

They called and left a message offering a free cinnamon bites order. That’s great and resolves the issue.

The only problem is that I’m now completely turned off the cinnamon bites.

I may or not go back for the pizza. I do feel better that they’ve contacted me.

Original review Feb 18, 2024
The amount of icing I got on my cinnamon bites is beyond crazy. I could barely handle a bite of one.

I added pics of what its supposed to look like and what I got. It was quite sickening.
I will also take this opportunity to tell you that the same location messed up simple things on the last several orders in a row. Mainly forgetting that I ordered crazy crust, which I pay extra for. Once they put pineapple on the whole thing instead of half.
Its very frustrating!

The staff are very nice and friendly, but seem annoyed when I send something back, and thats when I havent driven all the way home first.

Ive learned to check my pizza before leaving. Now, Ill have to check everything!
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User's recommendation: Check before leaving the store!

Anonymous
map-marker Bellevue, Washington

Bad customer service

Just got home from getting my granddaughter a 3 meat pizza. When I get home they have me a pepperoni pizza.

I also ordered wings and bread. I want my money back. I have called the store 8 time and no answer.

I paid 27.01. The manager didnt even give me a receipt.

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User's recommendation: Don’t go there

Tracy M Vtq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Red Deer, Alberta

Rude Manager

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Contains 1 confidential file for company representatives

Last night when I opened my pizza a fly flew out of it. I called the restaurant and spoke to Dale the manager and he refused to believe that a bug was in the pizza and demanded that I take a picture of it.

I tried to explain that it was a fly and it didn't stay around for a picture but he was too busy yelling at me to listen, saying that that couldn't happen. I could not believe the disrespect. When is it okay for a manager to yell at a customer when the customer has legitimate concerns about the cleanliness of a restaurant?

I'm sure it just flew in there when the box was closed but the point is I don't appreciate being considered a liar and getting yelled at. I truly hope this manager is taught customer service because he definitely needs better training.

View full review
Loss:
$25
Pros:
  • Price
Cons:
  • Quality

Preferred solution: Apology

User's recommendation: Avoid Red Deer S Store

Keith G Wtf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mission, British Columbia

Horrible food and customer service at mission location

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picked up pizza permission I got the most disgusting pizza with way too much sauce shall I call this guy picks up the phone and says hello so I'm like is this Little Caesars he's like yeah sure Unlike OK can I get a manager manager comes on this woman argued I'm a so ignorantelling me that I'm wrong and the pizza's right but she didn't even see it to begin with Then she wanted me to bring the pizza to her after I already drove there to pick it up I want to credit on my account I am so frustrated by how ignorant these people and their customer service I have never been dealt so rude black manager or a person in a food business like do they not have any smarts on covid rules in any way It's an embarrassment to Little Caesars as the name in franchise I would like a phone call my number is 236 3 8 0 * * * * The phone number it was ordered under was 604401**** it was placed online

View full review
Loss:
$40
Cons:
  • Horrible food and worst customer service

Preferred solution: Full refund

User's recommendation: Don't eat from here

Anonymous
map-marker Kamloops, British Columbia

Order not delivered liability

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No one feels responsible for my order not getting delivered and I feel ripped off 54 bucks as a single mom with e kids I'm disgusted actually at thus pizza joint

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User's recommendation: Don't go through website to order go i

Anonymous
map-marker Markham, Ontario

Break down in customer service at management level

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Ordered pizza through Little Caesars website then got a text that food was delivered but no food arrived. Called the store.

Only one in CHATHAM spoke to the manager told me that they didn't receive the order at all and no delivery driver picked up anything, also mentioning that they have nothing to do with delivery of their food and that they could not further assist me. (Yup ordered right of the website and not her problem!)

My neighbour knocked on my door the next morning with two boxes of frozen pizza delivered to the wrong address but still made right at the same 1 Chatham store!

Obviously Management was straight up lying not interested in customer service. What was a simple mistake is now escalated to corporate.

Congratulations.!!

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User's recommendation: Pick up your food yourself and keep it simple.

1 comment
Guest

Sounds like DoorDash or a similar service botched the delivery. Check which 3rd party company was involved and contact them for a refund.

Jamie C Jsl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Superviser was disrespectful

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I went to Little Ceasars to get a hot and Ready cheese pizza. She told me it would be at least 5 minutes.

It was around 2:50 in the afternoon with no customers in the store. I joked about no pizzas for hot and ready and she was very ignorant in her conversation with me. Not sure if she was having a bad day but Never take it out on your customers.

Very disrespectful. But the pizza was good as always

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