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Litmos

Litmos

litmos.com
What is your customer experience with Litmos?

Litmos Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Litmos has a 2.7 star rating based on 1 customer review; consumers are mostly neutral. Reviewers note a low price level, value the Exchange, Refund and Cancellation Policy and product diversity, and report concerns about billing practices and privacy and data security in this LMS.

Key Takeaways for Future Customers

  • Check Litmos reviews and confirm subscription terms before renewal.
  • Verify billing contacts and keep records of cancellation requests.
  • Assess privacy and data security expectations for your use case.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unexpected billing and charge disputes.
  • Concerns about privacy and data security handling.

Positive Feedback

Customers appreciate the refund and cancellation policy, diversity of services, and the platform's low price point; customer service responsiveness is mixed.

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Stacy W Kte

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Billing

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AI Highlights
  • - Stacy Wycoff received a bill for account 250**** not renewed; $3,000 was paid; not used in over two years.
  • - Manager is William Lane; please call.

Hi,

My name is Stacy Wycoff and I received a bill for an account that has not been renewed. The account number is 250****.

My account manager is William Lane. I have not used this account in over two years, and I spoke with someone several months ago about my discussion not to continue with using your LMS. I used it for a short period of time and paid the $3,000.00 for the time I used it, and I did not agree to continue with it.

Can someone please give me a call, so we can discuss this issue. Thank you.

Stacy Wycoff

Preferred solution: My account with you cleared and settled with the collection agency you tried to use to collect from me the services I no longer used.

View full review

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