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Lithia Toyota of Springfield

Lithia Toyota of Springfield

www.lithiatoyotaspringfield.com
What is your customer experience with Lithia Toyota of Springfield?

Lithia Toyota of Springfield Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Lithia Toyota of Springfield has a 5.0 star rating from 1 review; consumers are mostly satisfied and praise the website, location, and low price level.

Positive Feedback

Customers value the dealership website and convenient location, and note the low price level when researching Lithia Toyota of Springfield reviews.

Negative Feedback / Risk Areas

  • Vehicle needed multiple repairs soon after purchase, including axle and coupler work.
  • Recall seat belt hardware was not addressed before sale.
  • Advertising discrepancy about keyless entry led to a post-purchase installation issue.
  • Sales response left the buyer dissatisfied, raising customer complaints about support.

Key Takeaways for Future Customers

  • Inspect advertised features closely and confirm recalls are resolved before buying.
  • Document vehicle condition and ask about post-sale support from service and customer service teams.
  • Compare price level and location convenience against potential service risks.
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Resolved
Beckam Hww

Resolved: Toyota Car Review from Kingsgate, Washington

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This review is on Lithia Toyota of Springfield in Oregon. I Purchased a vehicle and within 22 days I was in the service station.

I had to get the right axel replaced, rear differential coupler replaced and there was a recall issued on the seat belt hardware that was never replaced. The recall was issued while at the Lithia dealership and should have been replaced prior to selling. Also be sure you read the description when the car is originally advertised because they falsely advertised keyless entry which I had to bring up and get installed.

Once I decided to go into the sales department and speak with a sales manager about these issues he told me there is nothing they can do to put my mind at ease about my purchase and they don't have a crystal ball to predict their cars from not breaking. I regret making my purchase from Lithia Toyota and I encourage others not to make the same mistake I did.

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Reason of review:
Bad quality

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