Jane M Eud
map-marker Billings, Montana Province

Service Department

I was bullied into purchasing the "prepaid oil changes" into my loan agreement in 2016. The problem is I can never get in to have them done! You can not make an appointment online and no one ever answers the phone in the Service Department to make an appointment or returns your call. I have left multiple messages with managers with my complaints This is a total scam I live 90 miles away from Billings and it takes planning to work around other appointments when I come to Billings. I typically upgrade to a newer vehicle every couple of years. I will no longer consider purchasing from Lithia Toyota in Billings Montana because of the poor service.
View full review
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Brands Related to Lithia Toyota Of Billings

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article