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Lithia Reno Subaru

Lithia Reno Subaru

www.lithiasubarureno.com
What is your customer experience with Lithia Reno Subaru?

Lithia Reno Subaru Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lithia Reno Subaru has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Greg M Uvx

Crooked dealership

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Dealership service and theft talked to Randy general manager and was very defensive accused me of threats because I said I was going to Subaru of America

View full review
Loss:
$500
Cons:
  • Bad customer service rude and thieves

Preferred solution: Let the company propose a solution

1 comment
Guest

I paid nearly 500 dollars for a key fob replacement, was told it would arrive in 2-3 days and that I would get a call, never did so I contacted Parts department and was told the key fob was in and that someone would call me right back to schedule an appointment to program new key fob, never got a call, been trying to call and no answers. I am highly unsatisified, Poor customer service, I will never buy a car from Subaru again and I paid cash for a new car. Very poor.

Malika Lwj
map-marker Reno, Nevada

I’ve been trying to cancel my warranty

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I’ve been trying to cancel my warranty. Everyone seems to be passing the buck and I’ve had multiple problems getting this resolved

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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Truckee, California

Bad experience

Last Saturday I went in to Lithia, to buy a new car, my experience with the internet sales team and their Managers that make the deals wasn't that great, Before I went down to Lithia, I went on the Lithia website to see what my trade in was worth, I gave my trade a good condition which was about $7000.00. When I Findlay chose a car, they made me feel that I was getting a discount on the new car.

When the sales person came back from the sales office" the guy that makes the deals" with the paperwork, it showed only $4000.00 for my trade, I told them that on your website the trade in value on my car is $7000.00 and that's what I want, they then said," well if we give you $7000.00 for your car then we won't discount are car:, who talks like that. So long story short, I "had" to pay sticker for the car, what a bad experience, I will never buy another car their ever.

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Reason of review:
Pricing issue

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