Unclaimed
Lithia Reno Subaru
500
CLAIMED LOSSES
3
TOTAL REVIEWS
New Reviewer
Crooked dealership
Dealership service and theft talked to Randy general manager and was very defensive accused me of threats because I said I was going to Subaru of America
ID
Cons
- Bad customer service rude and thieves
Loss
$500
Preferred solution
Let the company propose a solution
New Reviewer
I’ve been trying to cancel my warranty
I’ve been trying to cancel my warranty. Everyone seems to be passing the buck and I’ve had multiple problems getting this resolved
ID
Location
Reno, Nevada
Reason of review
Return, Exchange or Cancellation Policy
Bad experience
Last Saturday I went in to Lithia, to buy a new car, my experience with the internet sales team and their Managers that make the deals wasn't that great, Before I went down to Lithia, I went on the Lithia website to see what my trade in was worth, I gave my trade a good condition which was about $7000.00. When I Findlay chose a car, they made me feel that I was getting a discount on the new car. When the sales person came back from the sales office" the guy that makes the deals" with the paperwork, it showed only $4000.00 for my trade, I told them that on your website the trade in value on my car is $7000.00 and that's what I want, they then said," well if we give you $7000.00 for your car then we won't discount are car:, who talks like that. So long story short, I "had" to pay sticker for the car, what a bad experience, I will never buy another car their ever.
ID
Location
Truckee, California
Reason of review
Pricing issue
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