New Reviewer

No return calls/update on 2016 Nissan Titan

Left my 2016 Nissan Titan 03/2021 only had 2 updates and Lithia is not able to find part need for truck to start. Now ignoring my calls, promises to return call from customer service and no return call. Disappointed.

User's recommendation: Never say take your time.

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ID
#2666906 Review #2666906 is a subjective opinion of poster.
Pros
  • Love vehicles
Cons
  • Customer service center is bad
Preferred solution
Deliver product or service ordered
New Reviewer

Nissan Versa Note, transmission issues

Update by user May 07, 2015

I made a formal complaint to Nissan Corporate, I received a call from them within 24hrs, they suggested I take it to another dealership for another opinion, I then took it to Selma Nissan and the service Manager called me the next day to report they had ordered a new transmission and it will arrive in three days.

Original review posted by user Apr 29, 2015
We have purchased several 2014 Nissan's cars and vans, we have had issues with the transmissions on the Nissan Note, we have had two of our four transmissions replaced due to slipping and shattering during ***, we recently took in a third Nissan Note and they had it for over a week and said Nissan TEC said the print out revealed it was working the way it was supposed too, clearly it is not, it it running the way the other two vehicles were, they had transmissions replaced and are doing fine, the Lithia Dealership of Fresno said they would love to replace it, because they would make money but Nissan corporation said it is running the way it should....warranty will be up in less than fifteen hundred miles, then we will be stuck with it, employees drive these vehicles and it could be unsafe and a hazard for them to pull out into traffic, i want this to be on the record!
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ID
#628884 Review #628884 is a subjective opinion of poster.
Location
Fresno, California
Reason of review
Warranty issue
Loss
$6000
Preferred solution
Deliver product or service ordered

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