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Ive been working with Mike (manager) still no contact nor has my vehicle been repaired. Its been 4 months 2007 Nissan Titan I need my truck
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User's recommendation: No rating

Janie M Frl

No return calls/update on 2016 Nissan Titan

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Left my 2016 Nissan Titan 03/2021 only had 2 updates and Lithia is not able to find part need for truck to start. Now ignoring my calls, promises to return call from customer service and no return call. Disappointed.
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  • Love vehicles
  • Customer service center is bad

Preferred solution: Deliver product or service ordered

User's recommendation: Never say take your time

Alliyah Pwx
map-marker Fresno, California

Nissan Versa Note, transmission issues

Updated by user May 07, 2015

I made a formal complaint to Nissan Corporate, I received a call from them within 24hrs, they suggested I take it to another dealership for another opinion, I then took it to Selma Nissan and the service Manager called me the next day to report they had ordered a new transmission and it will arrive in three days.

Original review Apr 29, 2015
We have purchased several 2014 Nissan's cars and vans, we have had issues with the transmissions on the Nissan Note, we have had two of our four transmissions replaced due to slipping and shattering during ***, we recently took in a third Nissan Note and they had it for over a week and said Nissan TEC said the print out revealed it was working the way it was supposed too, clearly it is not, it it running the way the other two vehicles were, they had transmissions replaced and are doing fine, the Lithia Dealership of Fresno said they would love to replace it, because they would make money but Nissan corporation said it is running the way it should....warranty will be up in less than fifteen hundred miles, then we will be stuck with it, employees drive these vehicles and it could be unsafe and a hazard for them to pull out into traffic, i want this to be on the record!
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Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered

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