Lithia Nissan of Eugene Reviews
Lithia Nissan of Eugene Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lithia Nissan of Eugene has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Stay away period". Reviews cite problems with customer service, discounts and special offers, and a high price level.
Positive Feedback
No positive comments appear in the available Lithia Nissan of Eugene reviews; there are no favorable ratings to cite.
Negative Feedback / Risk Areas
- Alleged deceptive service contracts and added finance charges related to service contracts.
- Customer complaints about billing and unexpected add-ons from finance staff.
- Poor customer service and management behavior reported by customers and former employees.
- High prices and issues with discounts and special offers.
Key Takeaways for Future Customers
- Carefully review service contract terms before signing and request written itemized quotes.
- Ask directly about refunds and financing interest on add-ons.
- Consider comparing other dealers before purchasing given reported customer service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lithia Nissan of Eugene has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Stay away period". Reviews cite problems with customer service, discounts and special offers, and a high price level.
Positive Feedback
No positive comments appear in the available Lithia Nissan of Eugene reviews; there are no favorable ratings to cite.
Negative Feedback / Risk Areas
- Alleged deceptive service contracts and added finance charges related to service contracts.
- Customer complaints about billing and unexpected add-ons from finance staff.
- Poor customer service and management behavior reported by customers and former employees.
- High prices and issues with discounts and special offers.
Key Takeaways for Future Customers
- Carefully review service contract terms before signing and request written itemized quotes.
- Ask directly about refunds and financing interest on add-ons.
- Consider comparing other dealers before purchasing given reported customer service issues.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eugene, Oregon
Service Contracts
- - The service contract was claimed to be required to get the truck.
- - Richard Charnel quoted $4,000 for 12 months and didn’t reveal interest.
Finance guy told me I had to have the service contract to get the truck.
That was a lie just another way to rip off the consumer. The finance guy was Richard Charnel he put a 4,000 price tag on a 12 month or 12k.
He forgot to tell me the 4k has interest for the term of the loan. I want my 4000 back or I will file suit and call the BBB and local paper.
Contract#ZM997858
Deal#41781
Customer#105****
STK#VA44586K
I never signed the service agreement contract. My phone # is 541-514-**** I will be expecting a call to resolve this issue.
Preferred solution: Full refund
User's recommendation: Stay away period
Eugene, Oregon
Horrible experience Market Babcock Should be fired
- - I had a bad experience at Lithia Nissan Eugene and Lithia Toyota.
- - I criticize Mark Babcock's attitude and the use of cheap used parts.
I’ve had the worst experience at Lithia Nissan Eugene as an employee and a customer service manager Mark Babcock has ruined Lithia Nissan by using a cheap used parts and with his horrible attitude But from my experience he fits right in with Lithia I’ve worked at Lithia Nissan and Lithia Toyota had a horrible experience at both locations your company is ridiculous with the way it treats its employees and customers with that being said please go *** yourself
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You are correct, and that attitude fits right in with the "grind" Such dealerships will be extinct soon.