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Lithia Hyundai Of Reno

Lithia Hyundai Of Reno

www.lithiahyundaiofreno.com
What is your customer experience with Lithia Hyundai Of Reno?

Lithia Hyundai Of Reno Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rated 1.2 star from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied and cite high price and poor post-sale support.

Positive Feedback

Review authors value the dealership website and online information as the most useful aspect of their experience.

Negative Feedback / Risk Areas

  • Poor response from customer service and long waits for service appointments.
  • Vehicle issues after purchase including check engine light, hesitation, and reported cleanliness problems.
  • Perceived high price and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Check Lithia Hyundai Of Reno reviews and ask for documented service history before buying.
  • Be aware of common Lithia Hyundai Of Reno customer complaints about post-sale repairs and customer service.
  • Inspect vehicles thoroughly and confirm any advertised discounts and billing terms.
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Ardyn Szr
map-marker Reno, Nevada

Unsatisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Bought from Leap Year Hyundai Reno; car arrived dirty.
  • Car vibrated and hesitated; engine light on.
  • Marijuana found under seats; not cleaned.

I purchased a vehicle from leap year Hyundai Reno November 7th 2018. I had received the car on the 7th my dealer representative had gave me the keys he had to leave I got in the vehicle it was dirty and it was no gas so it kind of put it all the way to the gas station.

I noticed maybe after I parked it the car made a small noise eye contact a dealership and let them know that there was like a vibration on my way driving home and the car hesitate it. Two weeks later the car check engine light came on and now the car hesitates when you drive it I have gone to the actual dealership to get service and I was told someone will be with me and I waited over an hour and was late for work I went to get the car cleaned or detailed and there was marijuana found under the seats so which means the car was never cleaned by the dealer I called in to complain about the situation and I still yet to have gotten any help. I contacted my finance company and was told to contact another lithia because I have a 60 day contract ask for service and eye contact with you Subaru and I was told that they only a specialized in Subaru so my car was still have to go back to the previous dealership. I've called my actual dealership and requested to speak to the service manager I'm unable to get a hold to the service manager I've left a message.

I am unsatisfied with the service and I am here last making a payment on a car that is not accessible to me and my family I would like to know what I need to do from this point forward. At this point I don't want to do service with the company and I would like to take the car back and I will go elsewhere with better service and a more reliable vehicle.

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