New Reviewer

Poor service

Was told I had to agree to cost of 574$ to have car placed on diagnostic. Air conditioner not working well. Taken in previous for same problem. 2018 Pacifica with life warranty. They stated Freon sometimes evaporates and needs to be replaced. When told that I needed to think about the cost, I asked them to just park the van on lot and I would pick it up after I got off work. The employee stated he was going to park it in the street. And that was exactly what he did. Very large lot. No reason to be rude. Not my first difficult interaction with this service center.
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ID
#2095823 Review #2095823 is a subjective opinion of poster.
Loss
$38000
Preferred solution
Let the company propose a solution

Lithia Ford Of Missoula Customer Care Review

Went in got a ford flex put 3000.00 down and then got told we have to give the car back 1.5 months later. Due to the missoula ford store not submitting paperwork properly. Now i have lost my job and my car.
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ID
#1023677 Review #1023677 is a subjective opinion of poster.
Service
Lithia Ford Of Missoula Customer Care
Reason of review
Order processing issue

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