Skip to content
Write review For Business
  • Login
Lithia Ford of Missoula

Lithia Ford of Missoula Reviews

www.lithiafordmissoula.com
stars-rating stars-rating stars-rating stars-rating stars-rating
1.2 out of 5
Based on 2 reviews from registered users.
1.2
stars-rating stars-rating stars-rating stars-rating stars-rating
2 rated reviews | Is this your business?
What is your customer experience with Lithia Ford of Missoula?
Submit review
Overview Related Companies Similar Companies

Lithia Ford of Missoula Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.2 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Recent recommendation: "Check for integrity". Reviews cite high price level and problems with customer service and discounts and special offers.

Key Takeaways for Future Customers

  • Read Lithia Ford of Missoula reviews before booking service to gauge common issues with repairs and paperwork.
  • Expect limited trust from other customers regarding pricing, diagnostics, and resolution of errors.

Negative Feedback / Risk Areas

  • Recurring customer complaints about technician errors causing expensive fixes and refusal to accept responsibility.
  • Reports of rude service, improper vehicle handling, and paperwork or billing mistakes that had serious consequences.

Positive Feedback

No positive mentions appear in the provided reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Jerry P K

Absurd service department

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
AI Highlights
  • - Dropped off a 2015 F-250 for a new key fob.
  • - Tech flashed the ECM, deleting data; $1,200 to fix.
  • - Daughter, 24, was told to pay $1,200 to fix.

-Daughter dropped off deleted 2015 F-250 to get a new key fob Monday

-the tech flashed Ecm deleting data

-found out its 1200$ to buy new data

-called my 24 year old daughter(full time college student) told her they found someone that can fix their screw up but she will have to pay $1200 to fix it- OMG

-incompetence, lack of responsibility created by their actions and not wanting to pay for the consequences - shameful

-if LITHIA Ford Missoula has any integrity they will pay the $1200 and train their techs so this isnt normal

Loss:
$1200
Cons:
  • Screwed up pickup data and want her to pay to fix
  • No integrity or accountability

Preferred solution: Full refund

User's recommendation: Check for integrity

View full review
Comment
0 Thank you
Linda L Wkq

Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.4
AI Highlights
  • - Told I must pay $574 to diagnose.
  • - Air conditioner isn’t working and the issue has recurred.
  • - 2018 Pacifica with life warranty and Freon may evaporate.

Was told I had to agree to cost of 574$ to have car placed on diagnostic. Air conditioner not working well.

Taken in previous for same problem. 2018 Pacifica with life warranty. They stated Freon sometimes evaporates and needs to be replaced. When told that I needed to think about the cost, I asked them to just park the van on lot and I would pick it up after I got off work.

The employee stated he was going to park it in the street. And that was exactly what he did. Very large lot.

No reason to be rude. Not my first difficult interaction with this service center.

Loss:
$38000

Preferred solution: Let the company propose a solution

View full review
Comment
0 Thank you
Anonymous

Lithia Ford Of Missoula Customer Care Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
AI Highlights
  • - I put $3,000 down on a Ford Flex.
  • - The car was returned 1.5 months later due to Missoula Ford store paperwork issues.
  • - I lost my job and my car.

Went in got a ford flex put 3000.00 down and then got told we have to give the car back 1.5 months later. Due to the missoula ford store not submitting paperwork properly. Now i have lost my job and my car.

Reason of review:
Order processing issue
View full review
Comment
0 Thank you

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article

Lithia Ford of Missoula
Reviews Contacts Community
Overview Related Companies Similar Companies