Ron J Dfd

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Verified Reviewer
| map-marker Roseburg, Oregon

Out of date tires on a 2021 F350.

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Lithia Ford Lincoln of Roseburg - Out of date tires on a 2021 F350.
Lithia Ford Lincoln of Roseburg - Out of date tires on a 2021 F350. - Image 2
Lithia Ford Lincoln of Roseburg - Out of date tires on a 2021 F350. - Image 3
Lithia Ford Lincoln of Roseburg - Out of date tires on a 2021 F350. - Image 4

We purchased a 2021 f 350 on Monday July 11th 2022. The odometer was showing 9600 miles on it.

When we got the truck home we noticed the tires were manufactured January of 2015. Well that means they are outdated or expired... According to the retail tire store in our town they will NOT fix a flat on one of these tires. When we called our salesman Cliff Bell, it took two days for him to get back with a response.

Well you have probably guessed it. They are accusing us of switching the tires! The tires cannot be used for hauling our camper, and that is the reason we purchased a f350. I know we should have checked the date on the tires before we purchased the truck...

we assumed it was still the same tires that would have come on a 2021 truck, not some they had laying out back that they tire blacked to hide the weather checked sidewalls...

please buyer beware if you deal with this dealership. They will pull a fast one on you.

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Loss:
$1400
Cons:
  • Cliff bell
  • And sales manager

Preferred solution: New tires

User's recommendation: Do not purchase here

Resolved
Roxanne G Bjv

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Verified Reviewer

Resolved: Lithia didn't do correct paperwork

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Updated by user Oct 31, 2020

Oregon DMV removed the hold on my license...

Original review Oct 31, 2020

In 2013 Lithia Ford, Roseburg, Oregon didn't do the correct paperwork after I returned the new vehicle I purchased that didn't fit our life..the paperwork should have eliminated the "hold" on my Oregon license..apparently that has now been done, as the hold has been lifted..

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Pros:
  • Good company
Cons:
  • After sale - poorly handled

Preferred solution: Apology

User's recommendation: Lithia Motors is a good, long standing company..

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