Lithia Ford Lincoln Of Fresno
Lithia Ford Lincoln Of Fresno Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Customer sentiment is negative for Lithia Ford Lincoln Of Fresno, citing poor customer service, disappointing Discounts and Special Offers, and a high price level in reviews.
Positive Feedback
There are no positive highlights in the latest review; issues focus on contracts, trade-in handling, and vehicle problems.
Negative Feedback / Risk Areas
- Alleged deceptive contract practices and financing claims causing major hassle, a common customer complaint in Lithia Ford Lincoln Of Fresno reviews.
- Reported underreported trade-in values and unexpected billing when returning a vehicle.
- Sold a defective vehicle with unresolved electrical drain and a demanded payment to exit the contract, reflecting poor customer service.
Key Takeaways for Future Customers
- Carefully review contracts and financing details before signing and confirm trade-in payoffs in writing.
- Expect high prices and limited Discounts and Special Offers; verify refund or return terms in advance.
- Document communications thoroughly and be prepared for contested customer service outcomes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Customer sentiment is negative for Lithia Ford Lincoln Of Fresno, citing poor customer service, disappointing Discounts and Special Offers, and a high price level in reviews.
Positive Feedback
There are no positive highlights in the latest review; issues focus on contracts, trade-in handling, and vehicle problems.
Negative Feedback / Risk Areas
- Alleged deceptive contract practices and financing claims causing major hassle, a common customer complaint in Lithia Ford Lincoln Of Fresno reviews.
- Reported underreported trade-in values and unexpected billing when returning a vehicle.
- Sold a defective vehicle with unresolved electrical drain and a demanded payment to exit the contract, reflecting poor customer service.
Key Takeaways for Future Customers
- Carefully review contracts and financing details before signing and confirm trade-in payoffs in writing.
- Expect high prices and limited Discounts and Special Offers; verify refund or return terms in advance.
- Document communications thoroughly and be prepared for contested customer service outcomes.
Turn one complaint into a collective action
Worse than worst
- - Car was claimed not financed and tried to reclaim; $2,300 less than payoff on trade-in; sold lemon and charged $1,800 to exit after five payments.
1. Lithia Ford Fresno tried to play us on original contract trying to call the car back claiming they didn't get financed, which turned out to be a lie.
We stopped that but it took a lot of effort. 2. Cheated us on our brand new trade-in sneakily declaring the value $2,300 less on contract than payoff value, without telling us they put this in contract, which we ended up having to *** our final balance when we tried to turn it back in. 3.
Sold us a 2017 lemon that we had to try to return because they couldn't fix the electrical drain, then asked us to pay them $1,800 to get out of the contract after we made five on-time payments equalling $2,000. I don't recommend going anywhere near them.
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