
Lithia Chrysler Jeep Dodge of Tri Cities
Lithia Chrysler Jeep Dodge of Tri Cities Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lithia Chrysler Jeep Dodge of Tri Cities has 1.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very unsatisfactory, -0-, Nice people.
Cons: Brian molina finance is a crook, Dodge is good vehicle, Paperwork discrepancies and lies.Recent recommendations regarding this business are as follows: "Steer clear of Brian Molina, he’s a crook.", "Get it the promised detaiing before you take possession".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lithia Chrysler Jeep Dodge of Tri Cities has 1.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very unsatisfactory, -0-, Nice people.
Cons: Brian molina finance is a crook, Dodge is good vehicle, Paperwork discrepancies and lies.Recent recommendations regarding this business are as follows: "Steer clear of Brian Molina, he’s a crook.", "Get it the promised detaiing before you take possession".
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
Media from reviews


Finance Fraud
Brian Molina at Lithia Tri-Cities intentionally and willingly changed my lender from who I requested, to his preferred lender. Read the small print closely, I was taken advantage of.
- Brian molina finance is a crook
Preferred solution: Apology
User's recommendation: Steer clear of Brian Molina, he’s a crook.

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Verified Reviewer |Being lied to
I got my car with the understanding that I would get a call to bring it in to get detailed. I called over and over, left message after message with no response. I'm very let down at this point.
- Nice people
Preferred solution: My car yhe promised detail
User's recommendation: Get it the promised detaiing before you take possession
Do not do business with Lithia in Kennewick wa.
We have been loyal Dodge owners, now 5 vehicles for may years. It is beyond my believe that a business can conduct themselves they way this dealership does and still be in business.
My list is way to long to express my opinion. But, how about that they never answer their phones, never return calls, lie when it works best for them, shop is filthy dirty, service writers are very unfriendly and not at knowledgeable, it just amazes me that a business can operate and stay in business the way this facility does. I have honestly given Lithia a chance.
But from now I will drive our vehicles to Walla Walla Wa., about 50 miles, to have any service performed.. No more Lithia!
- -0-
- Very unsatisfactory
- Dodge is good vehicle
Preferred solution: fix the problen within the dealership, this is a management problem with the dealership.
Service department and respect for customers ISN'T There
There is NO customer care or respect at Lithia Dodge in Kennewick, WA. From now on even if I have to pay $500 to have my vehicle towed to Dave Smith Motors in Kellogg, ID. I will !!!!!!!!!
- Very unsatisfactory
- Worse than ever regretted buying service care from them
- Paperwork discrepancies and lies
Preferred solution: Lithia pay to have my pickup towed to another Dodge dealer who will look at it and fix it.
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