
Lithia Chrysler Dodge Jeep Ram Fiat Of Helena Reviews
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Verified Reviewer New ReviewerLied to and cheated out of money
User's recommendation: Do not shop at Lithia Dodge of Helena.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDealership Complaint
It's been about 1 year since I dealt with Lithia Dodge of Helena and got screwed to the max. I bought the same exact truck in Butte where they don't lie to your face like Sam King did to me.
I continue to warn anyone I talk to and tell my story. I will continue to tell...
- Worse than ever regretted buying service care from them
- Very unsatisfactory
- After sale - poorly handled
Major safety issue with used car bought from Lithia Motors, Helena, MT
I stand by my 1 star review and if I could use a "zero" star review, I would. Lithia Dodge in Helena, Montana was a complete and utter disappointment.
Not only for selling me a defective car, but also in how they NEVER responded to two complaints registered with corporate Lithia. As God and good fortune intervened, the steering issue was repaired by the body shop because the code for the steering came up on the diagnostic. Why Lithia's shop didn't come up with the diagnostic when they had it in their shop is a mystery. I hate to assume, but my guess is that they were simply not going to acknowledge nor pay to fix this issue.
Bottom line, I would never, ever recommend buying a car from Lithia at ANY location. They do not stand behind their cars and they have absolutely terrible business practices. I will tell everyone I know about this.
Sad thing is, it would have been better for them to simply do the right thing. It is experiences like this that give car dealerships such a terrible but deserved reputation.
- Service department was very friendly
- Did not stand behind product
- Sales quota more important than the customer
Stay away from Lithia Dodge Service, Helena, MT
In addition, I wrote Chrysler Corporate and received NO response. Won't be buying any Chrysler products in the future.
- Service work or service manager
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Should read “Monetary loss: $18,000; $250 deductible; $40 for Honda assessment; aggravation, frustration and disappointment: priceless.