Lithia Lifetime Oil package rip off

purchase new 2012 Equinox last year...purchased Lithia Lifetime Oil Change package..made 3 payments on package of $44.39 ($133.17 total)...had one oil change...set appointment with Lithia Redding for 9 am this morning..arrived early..10 of 10am my car had still not been touched...couldn't wait any longer (med. appointment) so asked service manager for my car and left...makes no sense to set appointments when employee can not stay on schedule...cancelled Oil Change auto payment stopped..Lithia called stating they will send me check for $ oil change $111..but....loss of cash sale on a 2013 Chevy Silverado Z71 (list price $42,000) my husband picked revenge...I'll be damned if we ever purchase anything form this dealership again...
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#408704 Review #408704 is a subjective opinion of poster.
Redding, California

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