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Non-receipt of merchandise

Update by user May 17, 2021

I have received 1 of 2 light fixtures only.

Original review posted by user Apr 17, 2021
Order placed for lighting back in February 2021. Shipments are cargo shipped. No merchandise in 59 days. Items could have been put in a row boat and rowed here faster. Company refuses to air ship my order or cancel and provide a refund. I have emailed them countless times and no solution. Some customers have waited 4 months only to receive faulty items. Then customer must return to China at their expense. Credit received is 5%. This is as crooked as I don't know what. They do not care . My advice never buy from them. If we as consumers stop trade with China we might be treated like humans. I have items sent to me from Europe minus any issues. LitFad either conduct business properly or close your doors.

User's recommendation: DO NOT ORDER FROM THEM.

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ID
#2508566 Review #2508566 is a subjective opinion of poster.
Loss
$110
Preferred solution
Full refund

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