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Literati

Literati

literati.com
What is your customer experience with Literati?

Literati Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Literati has 3.2 star rating based on 6 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Age appropriate books on monthly basis that the kids have enjoyed, Great books.
    Cons: Reaching customer service by phone.

  • Recent recommendations regarding this business are as follows: "No, never received a call back after 2 hrs of waiting", "Go to a regular bookstore or the library that way this company doesn’t take your grocery money", "Very good.", "Good book club for children.".

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books subscription account card raney cancelation book complaint order kids
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Marianne O Jte

Cancel subscription

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You are very difficult to contact. My email is not working so I need to talk with someone to cancel my subscriptions.

I have no issues with the product, my two grandchildren have enjoyed receiving the books. I would and have recommended this service to many friends but I do need to cancel for personal reasons.

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Pros:
  • Age appropriate books on monthly basis that the kids have enjoyed
Cons:
  • Reaching customer service by phone

Preferred solution: Cancelation

Aretha D Lbp
map-marker Riverside, California

I Asked this company not to subscribe and cancel .i was told no problem i check my account and got 4 months of charges and was told they don't see no account with my grand kids name and been secretly.

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Your Company been charging me for books i said i do not want for 4 months without my knowledge. I am Very upset and charges better stop Right now.

Your company was told Several months ago to stop and they continued. This needs attention right Now Will not Recommend you at all

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Audrey T Wqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Duplicate order

I ordered 4 kids book gifts...accidentally purchased one 2 times. I called immediately and was told you received the order only 4. today I received 5 - one is a duplicate order and I was charged for it as well.

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Preferred solution: Full refund

Abelina Ssk

Shipping

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I canceled my order they never sent me a return shipping label for the first box they send a second box and now I cant get a hold of them at all. I am ready to make a complaint to the Better Business Bureau about this company and their fraudulent activities to boost their numbers and accurately by screwing over parents

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Preferred solution: Full refund

User's recommendation: Go to a regular bookstore or the library that way this company doesn’t take your grocery money

Billijo Rol
map-marker Little Rock, Arkansas

Cancelation

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I have no complaint. I just need to cancel my subscription for Raney Martensen in the childrens book club.

Thank you,

Susan Ogburn

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User's recommendation: Very good.

Kilyn Prh
map-marker Little Rock, Arkansas

Cancelation

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I am not pissed off. I just need to cancel

our subscription as Raney is not happy with the recent books youve sent. Shes in the eighth grade now and will have a lot of assigned reading this year.

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User's recommendation: Good book club for children.

Kristy S Ucd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charging my credit card for somebody else's books

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My credit card is being charged monthly for books I am not receiving I was informed that books were meant for another child in another state I called and talked about this last month with a customer care person and they canceled my account as per my request however I still was charged again this month and did not receive any books ment for anoth child in another state.

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Loss:
$200
Pros:
  • Great books

Preferred solution: Full refund

Anonymous
map-marker Redmond, Washington

Refund , address change

need a refund back to my debit card for all the book's returned & my delivery address hasn't been changed

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User's recommendation: No, never received a call back after 2 hrs of waiting

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