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Sorry customer service

2.2
Update by user Oct 01, 2022

Not a word. They deleted my page to login to their goods.. My rep never called to apologize either.

Original review posted by user Sep 01, 2022
I have posted the story on this site. Just know this, we will never do service with Lipari if they were the last vendor on Earth.

User's recommendation: RUN.

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ID
#3912251 Review #3912251 is a subjective opinion of poster.
Location
Mcewen, Tennessee
Pros
  • Quality foods
Cons
  • Terrible accounting dept
Loss
$10
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Condensending to small business

1.0
Lipari Foods - Condensending to small business
Update by user Sep 01, 2022

Not a thing. Left purchasing from the company. No apologies nor mistakes taken on themselves.

Update by user Aug 02, 2022

Nothing

Original review updated by user Aug 02, 2022
I have a binder full of dates, mistakes, ugly emails, even recorded conversations. Unreal account dept mistakes then turns it around as our mistake. Not once, not ten times, many many. Unprofessional arrogant accountant. Never again will we allow a company we buy from treat us like they have. Don't even sign up. The email below was sent from a man whom I never spoke to. He has only what his accounting dept has told him. Never once asked us what we needed help with. From the words he uses, you can sense the condensending vibes and rudeness. Very sad.

User's recommendation: Turn around.

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#3817571 Review #3817571 is a subjective opinion of poster.
Pros
  • Great foods
Cons
  • Customer service stinks
Loss
$10
Preferred solution
Accounting accepting some responsibility for the way things turned out.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Complaint

1.0
I purchased your french onion dip recently...I had never tried it before. I have to tell you it is the WORST dip I have ever tasted. I tried it when I got home and had to throw it away immediately. I'm not one to normally complain about any type of food but I just had to express myself this time. It had an awful taste, mixed with hardly any taste, if that describes it. So disappointed.Do

User's recommendation: Don't purchase it.

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#2248459 Review #2248459 is a subjective opinion of poster.

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