Linon Home Decor Products

I purchased a new Linon stool from a non certified reseller. The stool was missing the back and hardware to install the back.

I reached out to Linon customer support and they asked me to send pictures, receipt and all kinds of other documentation to identify the product. I pulled everything together and sent it to them. They even have a spare parts form. When they determined it was purchased from a non certified vendor they said there was nothing they could do for me.

All I wanted to do was purchase the missing part.

So now I have a new stool with no back. Customer service is not good.

I placed a order with stoneberry on July 28. You guys are the supplier of this item.

I have net received it yet. I got back with stoneberry and asked why I haven't received my items. They send they would reach out to you guys by email. They done this for the past 6days with no response back from you.

This is just ridiculous. Don't know what kind of business you guy's are running.

But very unprofessional. Well now I've cancelled my order today because I'm sick and tired of waitingdont

One barstool came without fittings for one leg and now I cant get in touch with anyone to resolve the problem.

Horrible customer service

It came without a 27-inch dark brown left leg and the Screw (M4x38mm) x 9

I've had these stools for a long time now, awaiting my move. I believe these stools are no longer made.

However, you still produce the same color leg wood.

Please I'm on disability and an asking almost begging you for your help. I absolutely love these stools, and for me to junk them is a travesty.

OI ordered the snack tray in February or March of 2020. My husband died shortly thereafter &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;amp; when the trays arrived the box was set aside in the garage.

Im unable to find any paperwork. After opening the box a short time ago I found that one tray has broken wood brackets on the underside of tray.

I realize with no proof of sale you cant replace the broken item. However I would appreciate the replacement parts & Ill have to hire the work done.

Is there anyone with this company that would talk with me & get this matter settled?

This company is just a middle man with no factory and only a few parts. Could not provide instructions or any help.

Beautiful finish, but arrived with seats that rubbed together and on one arm, broken bottom and no screw holes for safety supports. Called and emailed for help. They deal in junk but any other dealer I have used will try and make it right, not Linon.

This review wants me to rate the price, delivery, exchange, and refund. they only referred me to the seller, who is also a 3rd party.

They wont sell me just box 2 of the tables I bought I only received box 1 and I just need the box 2 and they wont sell them to me. They said buy a full table from someone here like Home Depot target way fair and then return the box one. Smh that makes no sense

I will never purchase another linon product because as the customer couldn't get the hardware that was missing to put my bench together, a waste of my money

Missing parts to be able to assemble chair just purchased

one of the stool front rear crossbar was damaged and the table has a scratch on it . the number for the table top 02859-01 model number for the set #0259set-01KD-U this product was just purchase from Amazon 5/10/2020 received 5/13/2020

Robert Washington told to report this within 30 Days and done so

46 Pinewood Lane

Sicklerville New Jersey 08081

I called and i am pleased with the results they are taking care of my problem. Thanks

The holes to screw in aren’t aligned. The other chair leg snapped while trying to fit in in hole.

I received my linon storage bench today, however upon assembling the pivot hinges for the lid are identical vs opposite. Parts F and G are identical and won’t work.