Deborah B Qyq
map-marker Amarillo, Texas

Don't know have to do in order to process reply

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No phone service and received a bill monthly .I pay my bill I pay it and this month I am not receiving calls.
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Lois C Esa

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Verified Reviewer

Lois M Craig

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My account number: 41241**** My name: Lois M. Craig You guys with drew 287.44 from my checking account. I cancelled my service on September 6th 2023. I have had this phone service for eight years. I don't owe a fee of 200.00. You also owe me 21.07 credit, My money needs to be credited back to my account. Are I will contact the bank and my lawyer.
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Loss:
$221
Cons:
  • Over priced

Preferred solution: Full refund

User's recommendation: Don't do bank draftd with them

Emberleigh Wjf
map-marker Chicago, Illinois

My phone bill

I pay the bill $459.07 and my phone is still off 773 783 **** Cell 773 330 **** Please call me on cell Ritha Mackmore Thanks
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Deanna S Ulf

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Verified Reviewer
| map-marker Roseville, California

Almost impossible to contact

A landline was replaced by AT&T. The installer cut an electric line when burying the new landline. Sedgwick claims contacted me but I can't reply to them. I need my electric line fixed asap!
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Cendy Rwj

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Verified Buyer
|

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Verified Reviewer
| map-marker Portland, Indiana

Cancel phone service

Lingo - Cancel phone service
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My bill too high that why I dont need this service no more.thanks so much. I am not happy about your bill go up too high. I want cancel your service
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User's recommendation: My bill too high that why I don’t want this service no more

Dorothy B Ans
map-marker Burkburnett, Texas

Closing account

Trying to get account number and pin.Never had an invoice sent and trying to change carrier. I need information to provide new phone provider!!
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Anonymous
map-marker Vicksburg, Mississippi

SCAM SCAM SCAM

They lie and say they are partnered with ATT Do not believe them they will lie all the way thru will not cancel your subscription. Im not paying a dime.
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Adelene N

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Verified Reviewer
| map-marker Long Beach, California

I need to get to the *** section to initiate the process of refinancing the equity of my townhome in Pasadena CA91104

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This is Not a a Complaint. Thru your website, yesterday, I am a new customer, trying to use the equity of my home in Pasadena CA 91104. I was trying to initiate the lendgo Card based on the equity of my Townhome. I want to sign up based on my phone number, address, etc.then my bank thought it was fraud, & Called my bank & told them it was me only! By that time, Kate afternoon &towards the evening, I went to bed. Is the process in a timely manner? Kindly let me know! Gratefully youre, Adelene Nakamura
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User's recommendation: This is a Fa Fabulous Opportunity for any Senior, especially for me!

Anonymous
map-marker Santa Rosa, California

HORRIBLE SERVICE, they LIED about being affliated w/ AT&T. We should have read all the HORRIBLE reviews before signing up with them. HORRIBLE CUSTOMER SERVICE!

Our office phones were disconnected without notice. We CAN NOT run a business without phones or a fax line! We have a Doctor that will be on call tonight and we have an Emergency they will not be able to get through. We have been trying to solve this problem since &;30am and it is now 3:00pm and still no service. VERY FRUSTRATING! Why would they lie and say they were affliated with AT&T?!
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User's recommendation: RUN! Do not sign up

Delanea O

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Verified Reviewer
| map-marker Miami, Florida

No customer service

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Updated by user Jul 11, 2022

While waiting for our service to be reinstated (after finally forwarding the like) we found that they reconnected our service a day before the intended date. Normally this would be great, except for they did not inform us, nor did they turn off the call forwarding!To...

Updated by user Jun 20, 2022

Upon the 4th day of calling to see why our service had yet to be forwarded we were told by a rep that the company policy for forwarding a line is 5 DAYS! Sure enough on the 5th day at the exact time of day I placed the trouble ticket call the line was forwarded-when I...

Original review Jun 09, 2022
My business line has been down for 4 days and they haven't even forwarded the number to my temporary line as offered during this time. I expect to wait an additional 9 days for them to come to my location to repair the issue.

It is especially upsetting because just 2 months ago we lost service; same procedure we placed a "trouble ticket order" and while inquiring why the phone number had not yet been forwarded we were informed that one of their reps "accidentally" shut off our account. We then had to go through sales to reactivate our account and wait 5 days for a tech to come to our location and re-connect our service. We lost thousands in revenue from their mistake!

Not a single contact has been made by them to apologize, offer credits, etc. I am disgusted to be one of their customers!
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Loss:
$5000
Cons:
  • Liars disappoint and will not help and does not care

Preferred solution: Let the company propose a solution

User's recommendation: Stay away

David H Jbd

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Verified Reviewer
| map-marker Tell City, Indiana

Terrible service

This is a land line church phone .the bills kept coming late and then charged late fees. Co went to paperless by email 2 months without email bill I call to pay the bill. I don't have a supposed code they wanted had to get angry with them to even take my money . Asked for a receipt sent to email . They sent me confirmation of payment but no amount on receipt and thus no way to get reimbursed. Asked to speak to a. Supervisor immediately the response was you don't tell me what to do . We only do supervisors by return call this is totally unreal
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Preferred solution: Apology

User's recommendation: Stay far away from this co.

bill w Gkw

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Verified Reviewer
| map-marker Tomahawk Town, Wisconsin

No phone service

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we have been without service for 2 to 3 weeks lingo has committed a technician on several occasions but no one has shown up i don't understand i have never been treated this way before
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Loss:
$100
Pros:
  • Friendly customer care people
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: proceed with caution

Anonymous
map-marker Feasterville Trevose, Pennsylvania

Lingo Scammers

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A scammer from Lingo called pretending to be a Verizon representative and attempted to obtain authorization to port/steal all phone/fax lines.
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Suzanne S Pcz
map-marker Spring, Texas

Never ever started up my new contract and now I'm being charged from AT&T over 600 almost $700

Your customer service number only gives you an opportunity to buy some stupid gift card I need to speak to somebody at your company immediately this is not the way you do business
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Loss:
$694
Pros:
  • Was going to make my bills cheaper
Cons:
  • Liars disappoint and will not help and does not care
  • Was going to make my bills cheapernever made my bills cheaper

Preferred solution: Deliver product or service ordered

Paul J Lca
map-marker Austin, Texas

Billing issues are not getting resolved.no supervisor or manager will respond

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Terrible customer service. Put on charges without consent..they will not remove charges and no supervisor or manager will get involved. 5 phones calls and no results..
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Loss:
$150

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Mayflower, Arkansas

Phone line broke

It got ran over while mowing it need a to be repaired Ive been waiting for almost 2 weeks now!!!!!!!
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