Liners Direct

I called bath-wraps and they sent a rep. to take some pictures of the bathroom.

He said he needed at lest $1400 to get started and that I could pay some each month until the final payment. The total bill was $2400. I call bath-wraps to see when they could start they told me that I would have to pay $800 and they would send another rep. to take some more pictures.

I can't believe that It cost me$2200 just to take pictures and no work done. I called them back after the rep.

left and asked when the work will be done and they told me that I have to come up with the rest of the money before they could start. I got mad at them and called them a thief and he sent me a check for $1200 and said that was for sending 2 reps to take pictures of the bathroom.

Decent product, horrible installation. The salesman promised way more than was actually delivered.

Bought this product in 2008. It's held up decent so far (2014) but everytime I see the tub, I'm reminded of what I had and how this isn't what I wanted. Here's what went wrong.

1) The shower curtain bar was too short by 3 inches...so much for perfect measurements. They had to run to the store for a longer one.

2) The corner shelf-tower was installed in the wrong corner. They did install an extra tower in the corner so no real issues other than incompetence.

3) The towel bar was too close to the inner wall and had to be moved for the extra tower. A problem b/c it's plastic and you can't just fill the hole left. Fortunately

4) The install took two days....not really a problem but I was told one and that's what I expected.

5) The caulk had to be redone within 6 months.

6) The caulk needs to be redone again. I can see it's pulling away from the floor.

7) The plastic tub is not what I was looking for. I liked the design of the old tub and was told this product would match perfectly. It doesn't.

8) The thing that bugs me most is the mold that is growing on the corner and the edge. the main reason I wanted the old bath gone! Cleaning doesn't help....I've tried.

Horrible work was done by Bathwwraps on my parents home. These are rip-off artists of the worst kind.

My mom contracted Bathwraps to install a tub and wall liner in their main bathroom for $3500. This is a high price for this amount of work.

A Bathwraps employee measured the area and assured my dad that the liner would "fit like a glove".

When it came time to install, a number of weeks later, the installer (who told my dad that he had been working for the company for 4 weeks) took the existing lino off the wall and some of the plywood that was behind, replaced the faucet/shower controls and put drywall up, without the existing shims that had been installed behind the original plywood. This caused the drywall to be recessed in relation to the surrounding wall.

In order to bring it back flush with the surrounding wall, he used 5/8" thick strips of soft putty spaced about 8" apart on top of the drywall, which was supposed to support the flexible plastic liner. There is no way soft putty will properly support the thin, flexible wall liner.

Then, he said there was a problem with the tub, and needed to call his supervisor. The supervisor came on site and told my dad that the tub needed to come out 1/2" in order for them to install the liner. Maybe they would have caught that when they measured?!?

According to the supervisor, this would require removal and replacement of the tub with a new one, for an extra 700-**** dollars.

He also said that the existing wall was too flexible. He said it was 1/4" plywood. My Dad said it was actually 3/8" plywood. After hearing that, the supervisor didn't say anything.

He then said they would have to reschedule the work since the job scope had changed. He said he would call back at 8:30 the next morning. That was over a week ago.

He also told my dad that he had two options, either pay them the extra money to finish the job, or cancel the work and they would leave the job as is. They are trying to pressure my parents into forking out more money for nothing.

As a loyal dealer for roughly 19 yrs. my company has been told to go elsewhere.

We spent $4-$5000 a month. Not good enough for these arrogant folks. Eric Bohner never bothered to help us increase our sales or even bother to introduce us to new products / colors as they became available. They chose to put their efforts into a gutter company in my area, instead of a dedicated bath remodeling company w an BBB A+ rating. These guys had me seeking help from the office staff for any new products or programs.

I say good riddance to them.

BTW, we had a lot of bowed shower floors, inconsistent tub specs. The materials are US made but by non English speaking workers. I wonder how many of these guys are promoted to higher positions in the company?

Or does Bathwraps / liners direct enjoy the benefits of cheap, possible illegal, work force? Good luck to all you lucky Bathwraps dealers. If your working w these guys you’ll probably need it.

Watching their infomercial. Reading your reviews..

Thank you... I'll pass...

Has anyone had problems with the Prairie shelves coming lòose or with caulking