Linens N Things

Guess I can no longer order from this company. # not in service.

No one has bothered to call me back. Nadine

Order verification...order number 604295... phone order verification made today...vdsafford@***.com

Order verification phone order need verification 604295 made phone order but have no verification number for the order...pls send...vdsafford@***.com

I placed an order 5/9/2021, didn't get to put in code app25 and had enough dollar amount that I shouldn't have had to pay shipping bit I did.

I never reached a live agent. I am still missing a piece for my coat rack. How do I contact some one to get the missing part??

Contacted twice without any response. I have a gift card credit..spent it online with LNT and never received credit.

I purchased a sheet set went to wash them and the fitted sheet is dry rotted.

I called UPS and they told me that the tracking number that Linen and Things gave me was a UPS number but it hasn't been assigned to anything. They keep sending me emails telling me it's on its way that it was at the Pontiac office and I live 10 minutes away from there that was over a week ago. Would not recommend them

I bought a shower panel online. The shower panel is faulty be design, it cannot be installed for anyone of average height.

I did not find this out until shower was tiled, and plumber told me it was impossible to install as promised by the product. I called to return, having missed the return date by 20 days (didn't know it had a faulty design until the plumber was on site). Brandie of customer service was dismissive, and not intending to help me sort out this problem.

I thought this company was Linen n' Things, but they bought the name and sell poor quality products and are terrible cheats. I expected the old Linen n' Things, instead I got the depressing side of poor quality products.

I recently returned items to Linens & Things within the refund policy time frame with the original receipt. I was told that my ccard account was credited. There were problems with the register when I was there so I wanted to verify the return with my bank. It doesn't show!!! I called Linens & Things and was told it would appear in 7-10 days! Geesh! If I had paid by check, I would be walking out with cash already! so frustrated!!!!!!!!

Lessons:

use cash/checks not debit or credit cards to make purchases.

shop somewhere else

make sure you won't be returning anything!

I purchased a Regent Tension Pole Caddy to go between the bathtub and ceiling to hold shampoo bottles ect. The product says it's stainless steel and rustproof and started rusting in about 10 months.Linens n Things will not take a product back after 60 days.

The manufacturer has a one year warrenty. By the time it starts to get real rusty and you remember to take it back you don't get a refund.

I don't think this product should be sold by any retailer until it says it will rust.I carefully read the whole box to be sure it was solely stainless steel and nothing else and the $69 price made me believe it would last forever

when cooking with a set of cookware from lnt the glass lid exploded in my hand,splatting glass all over my kitchen and down my drain.i notified them of the danger and the cost of what it will take to replace my garbage disposal.their first rep was as rude as could be.he wanted pictures 5 days after the fact.the supervisor was more understanding and said she will see what she can do.that means nothing.they're lucky i don't take legal action.i can't believe i didn't get glass in my eyes.

I went in to a local Linens-N-Things to buy a set of dinnerware advertised for sale. They were out of stock and had been since right after opening on the first day of the sale.

Once or twice is okay, but this has happened every single time but once in the entire time they have been open.

They wanted to show me a more expensive item of course, which is why they advertise items they have no intention of stocking enough of. This seems to be a case of questionable business practices.I have heard other consumers make the same complaint.