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Lineage Logistics

Lineage Logistics

www.lineagelogistics.com
What is your customer experience with Lineage Logistics?

Lineage Logistics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lineage Logistics has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Pros noted: convenient. Cons noted: inconsistent.

Positive Feedback

Customers find the service convenient and the location logistics straightforward, which appears in Lineage Logistics reviews as a functional aspect of deliveries.

Negative Feedback / Risk Areas

  • Lost paperwork can block deliveries and retrieval help was not provided.
  • Difficulty reaching customer service and insurance claims handling was reported.
  • Recurring Lineage Logistics customer complaints emphasize inconsistent processes.

Key Takeaways for Future Customers

  • Expect convenience but verify paperwork procedures before pickup.
  • Plan follow-up for insurance claims and persist with customer service contacts.
  • Document shipments to reduce risk of delivery delays.
View full overview ›

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Wilber P Abv

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Verified Reviewer

I lost my paperwork

AI Highlights
  • - Customer lost paperwork; needs a copy to deliver.
  • - Load: Pickup 1, PO 2450****, PU 32065 / O33511****; Logan Township; Appt 6/5/2023 12:00.

I lost my paperwork and they don't receive the load if I don't have the paperwork, I need you to please help me with a copy of the paperwork so I can finish the delivery

here is the load information:

Pickup 1

TQL PO#: 2450****

PU#: 32065 / O33511****

LINEAGE LOGAN TOWNSHIP NJ (LOGAN TOWNSHIP, NJ)

601 Crossroads Blvd

Logan Township, NJ 08085

Appt: 6/5/2023 12:00

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Sunland Park, New Mexico

Insurance claims

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unable to reach anyone in customer service/relations. Looking for insurance claims dept. It is not an option on their call menu.Insurance claims

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Mitch M Gos

Insurance Claims

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unable to reach anyone. Trying to coordinate our insurance to pay for lost or missing product.

MMorgan. 915.873.4154

Loss:
$999999
Pros:
  • Convenient
Cons:
  • Inconsistent

Preferred solution: Insurance claim

View full review

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