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Lindt

Lindt

www.chocolate.lindt.com
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Lindt Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lindt has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: New halloween candy it already contains worms and maggots.
    Cons: You can get revenge on an ex unwanted surprise.

  • Recent recommendations regarding this business are as follows: "Do not buy as a gift, you’ll need a receipt. You can buy it for an ex as there will be an extra surprise or perhaps for Halloween because it already contains worms and maggots. Definitely not vegan friendly, it contains protein".

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Media from reviews

Maggots inside Lindt chocolate
Maggots inside Lindt chocolate - Image 2Maggots inside Lindt chocolate - Image 3
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Cindy P Njv

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Verified Reviewer
| map-marker Benoni, Gauteng

Maggots inside Lindt chocolate

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Maggots inside Lindt chocolate
Maggots inside Lindt chocolate - Image 2
Maggots inside Lindt chocolate - Image 3

I'm extremely disappointed with Lindt and their poor customer service. I received Lindt chocolates as a gift for my birthday.

I enjoyed a few chocolates while watching TV and decided to get a few more. When I switched on the light to open the wrappers I noticed something odd, at first I couldn't believe my eyes and opened a few more. There were live maggots inside the chocolate!! I immediately took photos and logged a complaint with Lindt customer care.

I had to confirm the barcode, batch number, expiry number and send photos as proof. They said thank you for the email, their next response was they want the receipt. I did explain it was a gift, I don't have proof. I never heard anything from them again!

Obviously they don't care about their customers, our wellbeing, health, hygiene or consequences. I don't care about a lousy voucher or new box of chocolates. I am traumatized about the experience, I can never eat a chocolate in the dark, without double-checking for maggots. Furthermore, I was not able to eat chocolates since that awful experience.

Every time I think about it, I get extremely nauseous! I will never buy Lindt as a gift! Very appalled, disgusted and very disappointed. I demand answers!

How is this possible? How did this happen? What steps will be taken? What actions will be taken?

How will this be prevented in future? What if I became ill or got a bacterial infection? I have lupus I can't afford getting bacterial infections, who will pay my medical bills? In what horrible, filthy, unhealthy conditions are you preparing the chocolates in???

Why was this not monitored. How is it possible that it went unnoticed through the whole process?

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Pros:
  • New halloween candy it already contains worms and maggots
Cons:
  • You can get revenge on an ex unwanted surprise

Preferred solution: What steps will be taken? What actions will be taken? How will this be prevented in future? I have lupus I can't afford getting bacterial infections, who will pay my medical bills? In what horrible, conditions are you preparing the chocolates in?

User's recommendation: Do not buy as a gift, you’ll need a receipt. You can buy it for an ex as there will be an extra surprise or perhaps for Halloween because it already contains worms and maggots. Definitely not vegan friendly, it contains protein

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