Ellery Xxd

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Verified Reviewer
| map-marker Columbus, Ohio

Sold me a defective vehicle

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Updated by user Jan 21, 2023

Tried for a resolution through the BBB and an organization called AUTOCAP. They claim since I had the car inspected they would offer nothing. No mind that the inspection would not have covered serious internal engine problems.

Original review Dec 22, 2022
I purchased the vehicle...out of state (2018 Kia Stinger) after having it inspected. Was told about a sound
from the rear end but was assured it was nothing.

The vehicle started smoking out of the exhaust less
than two weeks later. Took it to several shops to diagnose the issue. The engine turbochargers and intercooler needed to be replaced. The estimate from the Kia dealership near me was $13,000.

Not long after they were repaired the main rear seal failed. No remedy was offered by the dealership as it was an as-is transaction. The problem is there would have been no way to know that the turbos or main rear seal was bad with what was, at best, a cursory inspection...especially if the problem was apparently intermittent at the time. The salesman also insinuated that most people are scared of aftermarket parts even though they're "better than the original parts".

I also take issue with the fact that even though there was no expressed warranty from the dealer, it wasn't relayed to me that I would have absolutely no warranty coverage with the aftermarket parts installed. That would have been a detail of some importance since I mentioned it at the time. This was a misrepresentation by omission. I would have reevaluated my position if I'd known that was going to be the case.

I tried to get a portion of the repair costs covered to no avail.
The biggest disappointment is the unscrupulous nature of the dealership...and the salesman Nick Kulaga. Their argument is that basically since I had a defective car inspected without finding any damage or defects that it's my problem. It's the old "buyer beware" adage. I thought that was a thing of the past but apparently not.

Some things never change...typical car sales behavior. I suppose it's too much to ask for a business to stand by anything they sell...even a little. They're not too concerned with customers' satisfaction as much as taking what they can from them. Shady business practices give all dealers a bad name even if it only happens occasionally.

I wouldn't trust this place in any capacity. Buyer beware.
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Preferred solution: Portion of repair costs

User's recommendation: Do not do business with this company

Zoica T

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Verified Reviewer
| map-marker Cary, North Carolina

I feel Lindsay Acura manager service robber me.7

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I already leased two cars from Lindsay Acura Ohio, please don’t go there, my first car RDX 2016, they make me pay all my services, when I was paying maintenance plan in my lease. I found this when I returned that car, and get a Ilx 2018.

The financial person told me to ask for refund. The service manager was in Fl for vacation, two weeks. He never call me back. One of his employees told me and I have in record message they going to refund me 800 dollars total service for two years.

The vacation manager said no only 200. This kind people should be in jail for robbery.

They have fifth stars of quality on their from door. That’s the worst.

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Reason of review:
Problems with payment

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